SSL Certificate. Cloudflare's DNS records don't seem to match the ones listed here. I have no idea how to proceed.

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A Homestead email about getting an SSL Certificate tells me (Step 4) to "Compare and update your existing DNS records." Cloudflare's DNS records don't seem to match the ones listed here. I have no idea how to proceed. Nor do I understand Step 5, "Get new nameservers from Cloudflare and add these in your Homestead account"
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Bob King

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Posted 1 year ago

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1 year ago
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Bob King

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2018-08-22T16:55:10+00:00
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Elyzabeth , Official Rep

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Hey Bob King

It looked like your DNS was outdated, actually so I updated it. Please take a look at the records under your domain in your Homestead account and edit the records in Cloudflare to match. 
We want to finish step 4 before we even think about the next step, because once you finish this step, the next one will make more sense.
2018-08-22T17:26:16+00:00
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Bob King

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I see the updated DNS.  I only have one email address: bobking10@comcast.net.  So, is the updated DNS correct in that regard?  Also, did the outdated DNS affect people trying to visit my website?
2018-08-22T17:28:53+00:00
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Elyzabeth , Official Rep

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Yes it is updated in that regard. And no it didn't affect visitors, but it would have affected the cloudflare connection.
(Edited)
2018-08-22T17:40:44+00:00
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Bob King

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The Homestead DNS has 10 A records, each with 3 pieces of information.  I don't see a place to put the "host" info on the Cloudflare form, such as mx, pop, etc.
2018-08-22T17:43:48+00:00
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Bob King

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As I'm adding these records, Cloudflare is telling me "that record already exists."
2018-08-22T18:02:25+00:00
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Elyzabeth , Official Rep

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It needs to look like this:
2018-08-22T18:07:24+00:00
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Bob King

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Cloudflare wouldn't allow me to add any CNAME info.  Again, my only email is bobking10@comcast.net.  So, does this look correct?
2018-08-22T18:10:27+00:00
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Bob King

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So, I'm going in circles.  What now?
2018-08-22T18:14:07+00:00
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Elyzabeth , Official Rep

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Sorry, no. Here, you need to edit it like this:


Just make sure all of these are in there, disregard your domain name in this.

2018-08-22T18:14:56+00:00
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Bob King

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This is like being told to write a letter in a foreign language that I don't understand.  So, I'm going to wait for your next instruction before even trying to do anything.
2018-08-22T18:21:53+00:00
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Elyzabeth , Official Rep

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Those screenshots I posted are the best I can explain it. If you are still having troubles after that, I might recommend calling in. 800-710-1998
2018-08-22T18:36:13+00:00
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Bob King

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How is this? Cloudflare warns "This record is exposing your origin server's IP address, potentially exposing it to denial of service," regarding the MX info.  Write a comment
2018-08-22T18:44:57+00:00
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Elyzabeth , Official Rep

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That definitely looks better. Just make sure you also have the rest of the A records (mail, email, smtp, pop... I'm not sure if you have those but the screenshot doesn't show them so I wanted to make sure) and don't worry about that error. It sounds concerning, but it is basically just saying you confirm you are pointing to Homestead.
2018-08-22T19:03:31+00:00
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Bob King

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I matched the screenshot you provided.  I'll try to put the others in.
2018-08-22T19:14:38+00:00
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Bob King

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Does this look right?
2018-08-22T19:20:42+00:00
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Elyzabeth , Official Rep

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Yes! Perfect!
2018-08-22T19:26:09+00:00
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Bob King

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So, my next step is to click on "Continue" at Cloudflare.  But, you haven't responded to my statement that I have just one email address, and that is @comcast.net.  So, does all of this Cloudflare stuff conflict with that?
2018-08-22T19:38:17+00:00
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Elyzabeth , Official Rep

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No, it would only affect Homestead emails.
Yes, click continue
(Edited)
2018-08-22T19:49:40+00:00
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Bob King

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How do I change my nameservers?
2018-08-22T20:21:00+00:00
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Elyzabeth , Official Rep

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Do you have the instructions from our Community article? Because it has picture step by step instructions:
https://community.homestead.com/homestead/topics/can-i-secure-my-homestead-website-with-https

Your question is answered in Step 8
(Edited)
2018-08-22T20:28:35+00:00
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Bob King

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Do you mean the instructions for people with Simplestore?  "If you have a Simplestore using Sitebuilder Plus, read this topic before proceeding."  I don't have Simplestore.  I've never heard of it.  That's why I never read those instructions.
2018-08-22T20:32:20+00:00
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Bob King

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Cloudflare just emailed me that my status is active.  So, I guess I figured out how to change my nameservers myself.  Homestead has some of the worst instructions in the history of software.
2018-08-22T20:34:42+00:00
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Elyzabeth , Official Rep

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Well that comment directs people with Simplestore to a different article that pertains to them. It doesn't say those instructions are for people who have Simplestore. If you scroll down further in that article it has pictures with arrows telling you exactly what to do.
2018-08-22T20:46:48+00:00
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Bob King

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No it doesn't "direct people" anywhere.  Maybe it was INTENDED to do so.  But, in fact it says, at the top of the page, "If you have Simplestore" read THIS TOPIC.  "This topic" means the page you are on, not some other page.  Again, the worst instructions in the history of software.  And you still don't get it.
2018-08-22T20:57:02+00:00
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Elyzabeth , Official Rep

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I understand where the misunderstanding came from. "this topic" is a different color, indicating a link to the topic in question.

Regardless, now that you know those instructions are for you, please feel free to go through them one by one to get your sites set up the rest of the way. It does give you all of the instructions you need if you read through them and take it one step at a time.
2018-08-23T15:00:42+00:00
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Bob King

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Are you telling me the instructions you gave yesterday were wrong or incomplete?  Cloudflare says my account there is "active," but my website is no longer accessible and they have now told me my "website files are not in the right place on your server."
2018-08-23T17:12:16+00:00
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Elyzabeth , Official Rep

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No, yesterday I was correcting specific issues you were telling me about, then provided you a link to the full instructions in case you didn't have it before. Have you finished the rest of the steps in that article?
2018-08-23T17:14:35+00:00
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Elyzabeth , Official Rep

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I might recommend you call in to get a web advisor to walk through what might need to be corrected. 800-710-1998.
2018-08-23T17:34:03+00:00
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I've now called Homestead's 800 number and learned the DNS records at Cloudflare were not "perfect" as you told me yesterday at 2:20 pm.  One was missing and two were incorrect.  He made the corrections for me.  My website is back up with the green lock icon.
2018-08-23T18:01:43+00:00
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Elyzabeth , Official Rep

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Great, so glad you were able to get assistance.

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