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Why isn't the System Status updated with what is happening with the SPAM filter NOT working?. Have been putting up with this for over a week now. What is happening?
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Posted 6 years ago

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Drew N, Alum

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We are still working to configure the new spam filter. We know it is taking longer than everyone wants it to, but there are a surprisingly large number of things that go into this. I am trying to get an update for the weekend, but typically the developers just work and don't send us updates. Rest assured we are doing everything as quickly as we can to block the junk and restore full service. I know a week isn't quick, but we are making sure that we do everything right to prevent a possible backwards slide in our progress.


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I am receiveing upword of at least 100 spam emails a day. This has got to be resolved and soon. Any idea of whats going on?

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Mike F., Alum

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That is definitely very excessive. Can you take a screenshot of your inbox showing all the messages, and upload it here?


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