Spam email issue

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  • Updated 1 year ago
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Potential phishing email - I received this in my Spam: (Is homestead-inc.com a legitimate email for Homestead??
Homestead <support@homestead-inc.com>
Wed 3/13/2019 10:15 PM

Dear Andrea,
 
We discovered that your email address akinnaman@clarity-bookkeeping.com was sending email that was flagged as having suspicious or SPAM like content. This may mean that your email credentials have been compromised. To secure the email account, we've reset the mailbox password. We recommend using our Mail Central Tool to set a new, Secure Password. We also advise changing the password to all other email accounts that shared the same password or have a weak password.

If these emails were sent out intentionally, we suggest using a service such as Constant Contact for bulk mailing. This service will ensure that you are effectively reaching your intended recipients while following the guidelines set out by the Federal Trade Commission in the CAN-SPAM Act. You can learn more about Constant Contact at http://www.homestead.com/product/constantcontact.bml.

We apologize for the inconvenience.  For more information, please review the guidelines set out by the CAN-SPAM Act at https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business.
 
Thank you for your cooperation,
 
The Homestead Team

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Andrea9093

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Posted 1 year ago

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Elyzabeth , Official Rep

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Hello,

This is a valid email from our system. These emails are sent out when our system flags an address for spam. You'll just need to reset your password!

https://community.homestead.com/homestead/topics/how_to_i_reset_my_email_password

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