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Site Builder Plus is running at a snails pace today. Anyone else? Folks at Homestead?
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5,960 Points
Posted 3 months ago
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5,960 Points
Michelle C, Employee
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14,128 Points
Hello,
There have been reports of some larger websites experiencing slowness issues. I can implement a fix for you. What website are you experiencing this with?
There have been reports of some larger websites experiencing slowness issues. I can implement a fix for you. What website are you experiencing this with?
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5,960 Points
Michelle C, Employee
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14,128 Points
Thank you, you should be able to access that now.
Michelle C, Employee
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14,128 Points
There are over 7000 files on this site which is a lot, so it may take a minute or two to load but allow it to process, it will open.
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5,960 Points
Well at least it is somewhat working now.....getting the old 0x19 error code etc.....
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5,960 Points
Now this:
Oops! Your publishing request failed due to a network or server issue.
Try publishing again, and if it still doesn't work, call us at: 1-800-710-1998
Michelle C, Employee
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14,128 Points
I was not able to replicate that error but that error would be a saving issue. With this site being extremely large, I would recommend making a few changes at a time and saving those. With over 7000 files unfortunately that is pushing the limits of what Sitebuilder was built to hold so this will need to be managed a little differently. When working on a page, make your edits and save immediately before switching over and working on a new page. This should help the builder avoid any bulk saving errors.
Michelle C, Employee
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14,128 Points
Try publishing the page from the file manager.
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5,960 Points
It had 6999 files last week and was working just fine?
Michelle C, Employee
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14,128 Points
There is currently 7063, which will definitely cause some issues. However, if you work in small pieces as far as editing, saving and published only a few changes at a time it should function properly.
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5,960 Points
All is back to normal speed now......something was defiantly awry this morning.
Michelle C, Employee
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14,128 Points
Perfect, keep us updated if you experience any errors.
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5,960 Points
Deleted several files....problem persist. It would take days to add just a few pictures at this rate. Working later in the day thinking traffic has slowed down...system is not right.
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5,960 Points
Have received the "OOPS....blah blah blah" pop up several times. I give up for the night. Need to change several things in the morning. Plan on send an email to my customer list!!!!!
Michelle C, Employee
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14,128 Points
When are you getting the error message when saving or publishing?
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5,960 Points
I was able to finish up this morning, all was well, speeds were good until I tried to publish. Got one of the errors although I don't recall which one. Finally was able to get two pages published. Added only a couple of pictures and changed some text.