Slowness is unacceptable!

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  • Updated 5 years ago
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The slow speed to save/publish pages is completely unacceptable for a service that we are paying for! We should get a refund for the time wasted on trying to do simple updates! Getting really fed up with Homestead!
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Liz2233

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  • Extremely frustrated

Posted 5 years ago

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Vitaliy5773

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Agree , last three days was just a pain 
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Larry7044

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I agree too. We all should get at least get one free month of service credited to our account for sticking with them through this mess. I'm almost at the point of switching to another company. I just dread the thought of having to rebuild all of my web sites all over again. 
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Liz2233

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Homestead can get away with poor service because they have our website content locked and we'd have to recreate our sites.  If I could, I'd switch in a minute because this service is terrible! 
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Drew N, Alum

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Official Response
Hello all, we do understand the frustration and share it. We would be happy to talk to anyone and everyone about credits, but we will not do so in a public forum as personal information may be required. Once we have resolved the issue, please feel free to call support, open an online chat, or post a private conversation here in the community. Waiting allows us to discuss your account just once so you need not continually try to get in touch with us.

Thank you

Drew

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