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Can we get an update on where things stand with correcting the issue of pages loading as the example below? I would like to start promoting our new site but I am hesitant to start the effort when the first impression of our site looks like this.
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6,734 Points
Posted 2 years ago
Todd H, Social Media Specialist
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20,504 Points
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6,734 Points
Is it possible the highlighted wait message, "Waiting for analytics.seogears.com" has anything to do with the skeleton load issue? I just happened to notice it in the footer of the browser.
(Edited)
Drew N, Community Manager
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261,354 Points
It is contributing, but not the cause. The cause appears to be just page load speed. The more that is loading the more pronounced the skeleton page is. I have alerted the developers and the network folks to this to see if they are able to make adjustments.
You can remove the code, but it may still have the issue. I have seen it on other sites that do not have the SEO code. You would also not be able to track the SEO when removed.
I am sorry this is taking a while, but I am still working on it. (All of it) :)
You can remove the code, but it may still have the issue. I have seen it on other sites that do not have the SEO code. You would also not be able to track the SEO when removed.
I am sorry this is taking a while, but I am still working on it. (All of it) :)
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Drew, thanks for the response. Unfortunately, removing the tracking code isn't an option. I've noticed it on all pages, even the pages that are lighter loads. The home page seems to be the most prominent but that probably because that's the one I hit most often. I just happened to notice the SEO Gears message so thought I would pass it on in the outside chance it would help. Thanks again
Drew N, Community Manager
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261,354 Points
More information is always good, and I agree that removing the code is not an option which is why I mentioned that. I am hoping I will hear back from the network folks that they can make some adjustments. The builder isn't the only new thing. All the new builder sites are housed on new servers, so there still may be some tweaking to do for optimal performance.
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450 Points
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6,734 Points
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Can someone at Homestead please provide an update on when a solution to this problem will be available? It's been more than two months since it was first reported. If it cannot be fixed please let me know.
susan2829, Champion
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43,182 Points
David I have 2 sites that don't skeletonize and 1 that does. The one that does is the one I started right after the release of the builder. I'm rebuilding that one and it isn't doing the skeleton thing.
If you had time :) and the want to maybe set up a new site and start rebuilding your current one to see if it still does the skeleton dance.
If you had time :) and the want to maybe set up a new site and start rebuilding your current one to see if it still does the skeleton dance.
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Sue...thanks for letting me know that. LOL time to rebuild a site that took weeks to build...I surely hope that is not the answer.
If someone on the Homestead team would like to offer their input I am all ears. I seriously need to get this resolved soon.
If someone on the Homestead team would like to offer their input I am all ears. I seriously need to get this resolved soon.
susan2829, Champion
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43,182 Points
I could hear you scream clear over here. It won't take as long the second time, unless you get to fiddling.
Hopefully there will be a definitive response from 'The Guys' as this is a serious issue.
Hopefully there will be a definitive response from 'The Guys' as this is a serious issue.
susan2829, Champion
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43,182 Points
P.S. On the rebuild - when I redid mine I checked it constantly to see if/when it would happen and of course it never did, but keep that in mind.
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Sue...can you think of any unique elements on the original site that you have not added to the remake? Also can I ask what browser you are using to build the new site?
(Edited)
susan2829, Champion
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43,182 Points
The big difference on the original and the remake would be the header and the navigation. Outside of that I can't remember all of it, but they are basically the same with just minor changes of elements. Big help huh?
I use Fire Fox.
I use Fire Fox.
susan2829, Champion
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43,182 Points
I just checked the sites again in Chrome. Neither of mine skeletonized, but yours did.
Very bizarre.
I didn't use a template on either one.
Very bizarre.
I didn't use a template on either one.
(Edited)
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Mine skeletonizes in all browsers but Safari
susan2829, Champion
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43,182 Points
You used a template right?
susan2829, Champion
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43,182 Points
Just out of curiosity see what happens if you remove the RSS feed.
<link rel="alternate" type="application/rss+xml" title="RSS feed" href="/rss.xml"/>
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correct
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Where is that located? Whats it do?
susan2829, Champion
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43,182 Points
Well it looks like an html embed and would have been something you added in??? Unless it's something that Gears did, but doubt they would have expended the effort.
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lol
Do you mean this? This is the code for the reports from SEO Gears
<!-- SEOGears --> <script type="text/javascript"> var pkBaseURL = (("https:" == document.location.protocol) ? "https://analytics.seogears.com/"; : "http://analytics.seogears.com/"); document.write(unescape("%3Cscript src='" + pkBaseURL + "piwik.js' type='text/javascript'%3E%3C/script%3E")); </script><script type="text/javascript"> try { var piwikTracker = Piwik.getTracker(pkBaseURL + "piwik.php", 2926); piwikTracker.trackPageView(); piwikTracker.enableLinkTracking(); } catch( err ) {} </script><noscript><p><img src="http://analytics.seogears.com/piwik.php?idsite=2926"; style="border:0" alt="" /></p></noscript> <!-- End SEOGears Tracking Code -->
Do you mean this? This is the code for the reports from SEO Gears
<!-- SEOGears --> <script type="text/javascript"> var pkBaseURL = (("https:" == document.location.protocol) ? "https://analytics.seogears.com/"; : "http://analytics.seogears.com/"); document.write(unescape("%3Cscript src='" + pkBaseURL + "piwik.js' type='text/javascript'%3E%3C/script%3E")); </script><script type="text/javascript"> try { var piwikTracker = Piwik.getTracker(pkBaseURL + "piwik.php", 2926); piwikTracker.trackPageView(); piwikTracker.enableLinkTracking(); } catch( err ) {} </script><noscript><p><img src="http://analytics.seogears.com/piwik.php?idsite=2926"; style="border:0" alt="" /></p></noscript> <!-- End SEOGears Tracking Code -->
susan2829, Champion
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43,182 Points
No this is in the <head> portion
<meta name="HandheldFriendly" content="True" /> <meta name="MobileOptimized" content="1024" /> <meta name="viewport" content="width=1024, maximum-scale=1" /> <meta id="meta-keywords" name="keywords" content=""/> <meta id="meta-description" name="description" content=""/> <link rel="alternate" type="application/rss+xml" title="RSS feed" href="/rss.xml"/>
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I don't think I have access to that...at least I can't find it under the page settings or the advanced setting. Its probably secret sauce :)
susan2829, Champion
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43,182 Points
lmao Wait til tomorrow and maybe Drew or Todd can sort it out. It's the only difference that stood out between your <head> info and mine.
Might be nothing, might be something, but I like the secret sauce concept. :)
Might be nothing, might be something, but I like the secret sauce concept. :)
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Sounds like a plan...thanks for taking a look.
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I am not sure if this provides a clue but....
susan2829, Champion
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43,182 Points
I keep telling you that Gears is bad ju-ju. lol Actually it's Greek to me, but the guys might know.
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6,734 Points
This may be helpful to the Homestead Team. This morning I opened our site using FireFox as a test. As usual, the page opened in the skeleton format and then presented this error.
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450 Points
I started building a new site two days ago and tested it out. It still loads this way.
susan2829, Champion
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43,182 Points
You didn't happen to check it along the way to determine when the skeleton thing happened did you?
It's so odd because some sites do it and some don't. It makes you wonder if there's an element that makes it twitchy.
It's so odd because some sites do it and some don't. It makes you wonder if there's an element that makes it twitchy.
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6,704 Points
I hate to say this but I am glad to hear Andrews comment. Come on Homestead...the natives are restless.
Drew N, Community Manager
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261,352 Points
I hate to say it, but I do not have an update. I have not been advised that it can't be fixed, but obviously has not been yet. Andrew, can you tell me which site? The more I can add, the higher priority it will get.
Brian4612, Champion
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32,224 Points
Please add my concerns as well Drew, I have almost completed my replacement "websitebuilder website" but loath to redirect my domain name to it as it continually "Skeleton" loads. I appreciate your doing your best for us Drew but in my case retirement is looming and I need a professional looking, properly responsive website.
Drew N, Community Manager
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261,352 Points
Which site name do you see this on Brian? I will add it.
Brian4612, Champion
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32,224 Points
Much appreciated Drew
http://hssurveys.homesteadcloud.com/ and screenshot of what comes up with direct access with url
http://hssurveys.homesteadcloud.com/ and screenshot of what comes up with direct access with url
Drew N, Community Manager
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261,352 Points
Got it. Does it do that every time. On my computer it does not do it at all in Chrome, and I had to hit refresh in Firefox a couple of times to see it.
Brian4612, Champion
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32,224 Points
Used Firefox for years but will try chrome see what happens.
susan2829, Champion
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43,182 Points
Doesn't do it in Chrome, but does in Fire Fox...don't know about Safari.
David's does it in both.
Mine does it only in FF.
David's does it in both.
Mine does it only in FF.
Drew N, Community Manager
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261,352 Points
I see this on yours too. Hopefully this will help.
Drew N, Community Manager
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261,354 Points
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6,734 Points
Drew can you tell us if there is any new information on the skeleton issue? Has the cause been identified and is there a timeline to resolution you can share with WebsiteBuilder users?
susan2829, Champion
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43,182 Points
David your skeleton load seems particularly slower than others I've seen. It seems to hang up loading the SEO Gears - whether that causes the skeleton issue I don't know, but it would sure be worth investigating by removing that code to see.
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Isn't that interesting. I just removed SEO Gears code and it loads like a champ here. Can you try it on your end?
susan2829, Champion
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43,182 Points
Well hooray! first time it's loaded normally since you launched it. I told you that Gears was a bad boy. lol
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You sure did....but what about you? Do you have SEO Gears code in yours? Now I don't know if I should leave the S - -T out or not. What happens when I take their not so secret sauce out
susan2829, Champion
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43,182 Points
Good grief no I don't have Gears on mine - you know how I feel about them! lol As for what happens? Well, I reckon that you'll save money first of all and secondly only time will tell, but given their refusal to even share with you what it is you're being charged for I'd play wait and see. Your site is nicely SEO'd, you keep track of what's going on visitor wise and Google already has you in their system so I'd recommend you take a deep breath and wait a while.
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I don't use SEO Gears reports I use Analytics, so maybe I just won't get the reports...can someone at Homestead shed some light on the question or do I need to ask SEO Gears?
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I'm going to leave it out for awhile. I actually like watching it load correctly. I guess I have a conversation with Homestead and SEO Gears and see what they suggest.
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Did anyone ever tell you how cute your Montana accent sounds online? I reckon you hear that all the time :) Thanks for suggesting that.
Drew...lets talk
Drew...lets talk
susan2829, Champion
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43,182 Points
Until you cancel Gears you'll probably still get their reports. Analytics is Google and nothing to do with Gears so you'll still be getting that info.
And good luck with that conversation! LMAO
And good luck with that conversation! LMAO
susan2829, Champion
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43,182 Points
Laffin accent? really? too funny.
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6,734 Points
Well heck yeah....the only ones I know that says "reckon" is Matt Dillon and Festus from Gunsmoke on TV...then again you're probably too young to remember Gunsmoke...of course, I only know it from the reruns....
susan2829, Champion
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43,182 Points
I actually picked up "reckon" from watching too many Brit shows. I liked it better than "think" and started using it and now it just comes out. And um, I remember Gunsmoke from the original days.
Drew N, Community Manager
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261,354 Points
I am trying to contact them for an update. The code is strictly tracking code. It has nothing to do with the SEO itself other than reporting. If you leave it out though, you probably want to tell them what you have done. They will stop receiving info concerning traffic.
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Drew, Thanks...I spoke with SEO Gears this morning and they said the same. I use Analytics for reporting purposes so the only thing I will lose is the reporting provided by SEO Gears. Removal will have no effect on page ranking.
For those of you that are experiencing the same problem, it's my understanding that removing the SEO Gears code is not a long term solution and that this issue is still being worked by Homestead.
For those of you that are experiencing the same problem, it's my understanding that removing the SEO Gears code is not a long term solution and that this issue is still being worked by Homestead.
