Sites are down? 6/26/2017?

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  • Updated 2 years ago
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This conversation has been merged. Please reference the main conversation: Reports of customer websites not loading

What is going on please?
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Martin

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Posted 2 years ago

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cncsignmaker

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Same here Martin. And im sure we wont here from them until tomorrow. Support is not the best
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Martin

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Hello? Are we on a sinking ship? Probably just went underwater and took my last gasp of air? Hello?
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susan2829, Champion

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Drew is on vacation - Todd is filling in for him. And here are the hours:

Hours of Operation for Live Support
Sales:  1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998

Phone:
Mon-Fri 6:00am - 5:00pm MST(No DST)
Sat-Sun Closed

Community:
Community Members - Available 24x7
Homestead Techs available Mon - Fri
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Martin

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That is all god and well Susan. It always somehow happens at the most inopportune time? Mine have to work 24/7. No choice.
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Martin

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We are all down! This is unacceptable!
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Evangelist Anita

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still down. unacceptable Homestead!
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cncsignmaker

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I Think we are. Been with homestead for almost 10 years. they will be sending me a new bill in august but im sure i wont stay. time to look elsewhere 
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Martin

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I started in the late '90's. When it was "free". I need my sites to work 24/7 that is all.
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cncsignmaker

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well lets hope they get this fixed ASAP
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Martin

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Yes, what a joke. Hoping to retire in about 10 years. Meanwhile I deal with class A really bad service!
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cncsignmaker

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I guess i will look into transferring my site. im not a site builder so not sure how to do it. maybe i will check to see if i can find someone that knows how and that doesnt charge an arm and a leg to do it haha
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Martin

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I have a feeling there are but a few of us on here that actually make a living via HS?  We need this fixed now PLEASE!



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Martin

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Hello Drew? Anyone please?
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Martin

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BTTT! Sites are down we need answers!
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Lawrence5314

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Add me to the list. 
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Derek3138

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My site is down also. Does this happen often? I have only been using homestead for about 8 months.
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Martin

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Pretty rare, usually we are up and running pretty quick. This outage is totally uncalled for!
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Martin

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Hello Drew? Anyone? Hello?
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R.9229

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I've been with Homestead for over 15 years and this doesn't happen very often. Personally, I think they're a great company and they always try their best to accommodate their customers.

Sh*t happens. The Internet isn't perfect. This is life.  Our sites will be up soon, I'm sure (so says my crystal ball).

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Ronda

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I've been with homestead for 7 years. With really good traffic it happens, but only a few times has there been a long period of downtime. Usually if it happens its only a few minutes - 1/2 hr. This is over an hour which is sorta kinda rare, but frustrating because it happens at night after businesses hours. On the plus side, I'm hoping our customers are sleeping although we're up dealing with this.
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Martin

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My customers are spread out worldwide HELLO? Time of day really?
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Martin

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Susan, you have some pull?

I am done for now, guess I will wake up in the morning and hope like hell I didn't loose a money making deal?

The new Homestead?

What a joke! Wouldn't recommend them to the city dog catcher?

With all regards to "Dog Catchers" and animal control officers...

MDB


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Martin

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BTTT! Pay attention! All sites are down, no one at HS gives a rats ass?
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Martin

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LOOK HERE!
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Martin

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No one is home? We have been ripped off!
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Martin

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Horrible service! A joke, It seems all sites are down and no one cares?
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susan2829, Champion

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Martin, please, no amount of ranting and raving is going to get this fixed any sooner.  Yes, you're frustrated, but so are we all. There's not a darn thing we can do about it tonight so I suggest it's time to call it a night.

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