SiteBuilder Desktop vs. SiteBuilder Plus

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I understand you guys are making Sitebuilder Plus because it is more "user friendly" and "visually appealing" to the Newbs...

However, Sitebuilder Desktop is far better, the ease of use like the File Manager, Moving things around etc. It is far better for sites. Sitebuilder Desktop simply needs an Icon makeover, the big bulging icons you guys are doing for Plus... put it in Desktop version, whatever. And for god sakes remove the "Personal Elements" tab all together. Don't let the newbs even have the chance of making that mistake.

Focus more on Sitebuilder Desktop. It is what gave Homestead their client base for the last 12 years. Think about it, Browsers Ex. IE, Firefox, and Chrome. Will ALL change overtime, constant updates will be needed for all these different browser types to an online Sitebuilder software like Sitebuilder plus. (I think?)

We love Homestead because of our Desktop program. Keep it updated and keep your old customers. Let the Newbs sign up to your Sitebuilder Plus, (if that’s what they want) I am sure it will be great over time. But we need something to manage pages and do things far more efficiently.

Speaking of efficiently, do you want to stop most of the Newbs from calling in for the same questions? (The Getsatisfaction.com platform was a great idea) Make things more automated!! It is crazy going to every page to change the background pics of pages, updating EACH page individually, just to change the layout. Ahh, give me a break, work on the BIGGEST issues here. Once these newbs get some time in on their websites they are going to realize the need something far more automated to change their boring layout that they created as infants.

Love you guys, just focus on the bigger picture. Sitebuilder Desktop program will always give your users the ability to do more, far more than the online version. Overtime, customers will always expect more. Better web technologies will be put into effect, better coding etc. Working on an online option is just silly if you are not keeping your Desktop software kicking. Perhaps it is not the direction Homestead is going now that they have been sold. =(

I’m just saying the desktop allows you to expand further, and has the foundation to provide All the necessary elements users would need to create a great site. And I would absolutely love to update it as often as needed just as soon as those updates are released. Sitebuilder Desktop Forever!!!

Off topic - Should we not have added a dropdown navigation menu like five years ago? I'm glad to see it's in the ideas. Make it happen.

-Dean :)
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Dean

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Posted 6 years ago

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Emery Heuermann

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Dean,
Great comments. Having been a customer since 2004, I find myself in an awkward position about what to do with Homestead, knowing that I am just one customer out of many. I have a new client nonprofit genealogy website right now that I need to make a decision on http://www.mcgandhs.com. I digress. . . A couple of follow up points to your comments . . . ...

1. Desktop Sitebuilder got Homestead to where it is. The news release says Intuit generated $76 million in its last year. Assuming an average of $100 per month per customer equals 760,000 customers at 2 websites per customer equals 1,500,000 current websites in opreration. I have no idea how accurate those numbers are but I bet its ball park. My point is, how does Homestead make obsolete millions of websites by not continuing on with Sitebuilder Desktop. You can bet that some high priced class action lawyers are going to get rich over this decision, if that is what the new owners decide to do.

2. When Intuit completely bought out Homestead in 2007 and stopped being a minority share holder, they should have brought in new ideas, upgraded the program etc. but that's not what happened. Instead, they let Sitebuilder Desktop stagnate, made no upgrades (drop down menus, bulk upload pictures, mastter page etc) and in general, just milked it for whatever cash they could get. While Intuit/Homestead was asleep at the wheel, 1nd1.com and webs.com and a few others began aggresively seeking out new customers. The exact opposite of what Intuit/Homestead did. Makes no sense . . .

3. For those of us who have multiple websites with Homestead, how do we move forward in a vacumn of official information from Homestead Technologies? Do we start using Dreamweaver, Wyswigwebbuilder.com, or any number of other web site developer programs? Do we switch to 1nd1.com (as the aformentioned genealogy site is now in) or webs.com? Once we make the decision to go thru that learning curve, it will be too late for Homestaed to get us back.

4. Homestead should declare once and for all, yes or no, Sitebuilder Desktop will continue to be the flagship program. For anyone who wants to see the difference and what a bummer the online programs are, just look at Sitebuilder Plus, 1 and 1, and webs.com. The newbies don't know any different, but they will learn the differences quickly. . .then what?

In closing, it seems to me that the new owners Homestead Technologies have a golden opportunity to make some money here. I suggest they consider the following:
1. buy some google adsense immediately. 1and1 is everywhere. Homestead advertising is almost non existent. and Homestead is better and should be kicking their butt. Not to mention, Homestead is Made In USA. Got nothing aginst Germany just saying, Homestead is based in USA.
2. make an official statement as to what they intend to do with Sitebuilder Desktop. Don't keep us in suspense.
3. adverise this community forum. do some seo. It is almost invisble on the internet. note: I found it by typing in "is there a way to do drop down menus in sitebuilder". These two kids they have answering all the questions are doing great.
4. get all the Homestead stuff off of Intuit website asap.
5. let people know that Endurance International is the new owner. http://www.enduranceinternational.com
6. fire all the csrs in India for calls originating in USA. If economically possible, tailor the csr to the country the call is orginating from.
7. If desktop Sitebuilder is to continue, and their millions of websites are not going to be made obsolete overnight, then upgrade the program immediately. Start with drop down menus, master page, bulk upload pictures and for Gods sake, find a way a way to freeze the latitude and longitude of the top, left and right hand side of text boxes. By the way, the file manager is one of the best organizational features that Homestead Sitebuilder has. Try that in sitebuilder plus or 1and1.com or webs.com.
8. Drop the business website cost to $12.95 immediately.

Thats it Dean. I didn't mean to write a book but the words just kept coming.
Emery Heuermann in Houston Texas emeryheuermann@charter.net
A longtime loyal Homestead customer.
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JCBling, Champion

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The killing of Site Builder Desktop will eliminate all of the affiliate marketers who relay on Affiliate Supplied Datafeeds.

Refuse to switch to Windows8 because of the incompatibility complaints.

PS WENT TO http://www.enduranceinternational.com

THEY CAN'T EVEN GET THEIR WEB PAGE RIGHT. NOW I'M NERVOUS.
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Dean

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Emery,
Great response. I do believe you cleared up many points I was trying to make.
As we know, Dreamweaver and programs like that are far more advanced and better suited for advanced webmasters, or people in who require far more sophistication for their site. As most of us know Homestead is not marketing to users of those programs, so something of that sophistication is unnecessary. They market to the mom and pops & small business who want a website “Tonight”.

Sitebuilder Desktop could be far better than it is today, without confusing their main customer base. (Mom and pop and small business) Just a few examples:

1) When people want to change the layout of a website they should not have to do each page individually. Although I do not use their templates for my site, people should be able to change their template to their site without it deleting the information they have inputted in to the old template. (Other programs do this)

2) Multiple elements that are used over and over again should be able to easily be added and updated without having to access each page individually. For example, company logo, newsletter sign up, social following links, copyright footers, and many other options that are usually put on many of the pages within a site. By perhaps creating an area that would be duplicated on each page (Again there are programs that do this)

People want to be able to easily update throughout the entire site. Currently only the logo would update if you use the “Logo element”

I want to keep this feed based on the program they offer, you are right; there are many other superior products out there. I believe Homestead knows this, and they are focusing more on a product that can appeal to the masses. And this is the problem, the masses are newbs, once the “newbs” realize the limits of the service that Homestead currently offers and how inefficient it is to effectively update pages they will essentially fall in to two categories. They will become:

1) Former customers of Homestead. and/or
2) Customers who do not care about updating their site. “Because they already have a site”

I have read in many forums about how upset people are that they are not updating the Desktop Sitebuilder program, it seems as though there only focus is SiteBuilder Plus, and wanted to make Homestead aware of how great Homestead Desktop is in their customer forum. Hopefully we will get enough "Like on this idea" by people reading this that it will be brought into direct attention of Homestead.

For anyone reading this, if you see the importance of the stand-alone program Sitebuilder Desktop I encourage you to like this idea above by clicking the “Vote for this idea” above. (Or whatever it may read.)

Emery, I agree with most of your points, but in regards to some of the things you mentioned Homestead needs to do as far as letting people know who owns them, promoting their blog with SEO, I do not feel is necessary. It doesn’t matter who owns them, only if they offer a good product. The purpose of this blog is simply for help to the newbs who need helps with their sites which they have now provided by a direct feed within the main page for customers to become aware of. Having outside people posting in the blog would make it confusing and defeat its purpose.

Additionally, talking about a class action lawsuit is useless; Homestead signed us up with a program in which we pay monthly for, I do not believe they are required to update it, only to provide support for it... In which they do. Now if they did abandon it all together, and make our sites obsolete, then yea you may be right. But personally I think I’ll just go to another provider before all that mess.

Keep in mind Homestead will read our post, our goal here should not be to post topics out of anger, (Not that I think you did or were trying to) we should be using this post to encourage the future development of Sitebuilder Desktop. The only way Homestead knows in which direction to go, and how to improve their products and services is by their customer base and the feedback they receive from them. We can do this by offering positive suggestions and encouraging them to keep it around by sharing ideas of ways to improve Sitebuilder Desktop and its performance and user ability.

That my friend is the only way it will stick around. Maintaining Sitebuilder is the #1 priority in my book after all.

Thanks for your support.
-Dean

Again, if any of you reading this and have an idea to improve Sitebuilder Desktop ... Or if you simply love the program let Homestead know by telling them here. (So it doesn’t become obsolete)

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Emery Heuermann

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posted from another thread
Chris,
Please reconfirm (but only if you are allowed to . . don't want you losing your job)your response to Sally in the second paragraph, last sentence. To repeat your statemnt, "I do know that they aren't making anymore upgrades to it (sitebuilder desktop).
Emery in Houston
Please post this website on pinterest.
www.alpost305.org

"Hi Sally,

Thanks for posting.

You are correct that the direction Homestead is heading in is the full use of the Sitebuilder Plus platform. I haven't heard of the desktop version being phased out (a lot of people still use it), but I do know that they aren't making anymore upgrades to it.

The desktop and plus versions are completely separate from one another so the issues you are seeing have nothing to do with the desktop version being installed on your computer. There are definitely some bugs being worked out in the plus version so if you are comfortable with the desktop platform, I highly recommend you still use it.

There are only a few enhancments in the plus version that aren't recognized by the desktop version (mainly contact form and png files). There isn't any timeframes on when the desktop version may go away and you will only have the option to use the plus version, but I don't see it happening anytime soon.

Thanks!
Chris"
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Emery Heuermann

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I emailed this to customer relations at www.enduranceinternational.com on 1-30-2013 at hour 16:32.

Greetings,
Just curious. Is anybody at the home office monitoring the conversations on the Get Satisfaction Homestead community forum?

Specifically look at all the discussions about Sitebuilder Plus software versus Sitebuilder Desktop. You have a huge public relations problem brewing over there with your longtime loyal customers. The newbies of course don’t even know the difference between the two programs AND even worse, your CSRs have said on several occasions that new sign ups are not even made aware that there is another Sitebuilder product available to them.

Now, one of your CSR (Chris Folmer) has said that no updates are planned for Sitebuilder Desktop. That will just about do it for all the long time customers who are struggling with whether to stay with homestead or go elsewhere. Actually, we have no options because we/they built their customers websites in Sitebuilder Desktop. I digress....

Endurance or Homestead needs to make some “official” policy statements as to the future of these two programs and the disposition of the thousands of websites built using Sitebuilder Desktop. Please consider this a heads up to a growing issue.

Thanks for your time,
Emery Heuermann
www.shhs1965alumni.org

Chris Folmer Please add this site to pinterest as well Thanks
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Chris Folmer, Employee

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Hi Sally,

That is odd. Just sent it again. It's coming from chris_folmer@intuit.com so hopefully it isn't going to spam :)

Thanks!

Chris
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Chris Folmer, Employee

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Hey Sally,

I sent it a couple more times (through the intuit email and my personal gmail). Please let me know if you got it.

Thanks!

Chris
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S

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Did get it! Thank you so much for your perseverance! Look forward to digging in.

Thanks again,
Sally
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bernadette2321

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OOH wow, i m soo glad to have found this post! I really have to agree with you, sitbuilder desctop was so much easier (after building so many websites for my customers with homestaed then suitebuilder plus. i do not like it at all, and really think of switching and taking all my customers out of homestead (would be a shame) but it really is not clear to me, why they make it so much difficult to use, and when we are all so happy with the desctop version, take it away ......i m quite unhappy, and i woud like to see the desctop version keep working
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Chris Folmer, Employee

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Hi bernadette,

Thanks for posting!

I agree there are some positive things when it comes to working with the desktop version. I've heard our product and development team are looking into how to keep and improve the desktop version for future Windows platforms. Unfortunately there isn't an ETA, but they hear you all loud and clear!

Thanks,

Chris
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Emery Heuermann

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Greetings to all. 02-01-2013 Hour 942 CST.

Just want to let everyone know that I have been contacted by private email and telephone by an Endurance International/Homestead "official" representative as a followup to my emeil sent to customer relations at Endurance International on 1-30-2013. Was that quick or what!

The lady was very patient with me as I went thru a litany of issues. In summary, I suggested several items but emphasized the following three:

1. The number one thing I tried to impress upon her was to post and anchor an offical Sitebuilder Plus versus Sitebuilder Desktop thread at the top of the comunnity forum. Explain the incompatibility issues, say what the intent for Sitebuilder Desktop is and just be honest with us all. If there is no decsion just say it, we can handle it.

2. Ask for our help to keep Homestead top of mind for anyone wanting to build a new website. There must be a way that a win-win situation can be created for users and company. We can help answer many of the questions that Chris and Aubrey are asked.

3. Detail how we as friends of Homestead can help Endurance make the purchase of Homestead one of their best business decisions.

The following is my interpretation of how she responded to the numerous items we talked about.

1. Endurance people and Homestead people are well aware of the Sitebuilder Plus versus Sitebuider Desktop issues. They are sensitive to the negative under currents and would like to reverse the flow if possible. (I asked that they please do not begin censoring the forum other than any foul language that comes across)

2. Endurance is the new kid on the block and they need some time to sort thru issues and make decisions. They really do need for us to be patient.

3. There is no immediate plans to shut down Sitebuilder Desktop. Just the opposite, she said the programmers are tasked with seeing what can be done, if anything, to keep, maintain and upgrade the program. I asked if it had anything to do with Microsoft Java no longer being available; and understandbly, I did not get a response. Probaly a legal issue, who knows! I did not press the point.

4. It is not their intent to let their long time customers drift away. They are looking at options and incentives to keep us on board. (That my friends is paraphrased somewhat but almost word for word. This is a very positive statement for all Homestead Sitebuilder Desktop users.)

5. They need some patience from our side.

Now a personal note from me to our Homestead users group. How about we lighten up on Homestead for a little while and give them a chance to sort this all out. Lets get Chris Folmer and Aubrey back to answering non Sitebuilder Plus versus Sitebuilder Desktop questions.

BTW. . .Homestead has an affilate program . . . maybe we should help get them some new customers in rather than running the loyal ones off. Homestead really is the best web site builder out there (short of going with an off line program and separate hosting). Not to mention, it can put a few extra bucks in our pocket. (for the record, this was never discussed with the Endurance Hometead rep.)

Anyway, lets see if we can't post some positive comments and help reverse the generally negative tone of the community forum.

What say you? Good, bad, indifferent or flame comments welcomed.

Emery Heuermann
emeryheuermann@charter.net
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Chris Folmer, Employee

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Hi Emery,

Thanks for this great post and feedback!

Chris
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S

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That was a great post, Emery...Thank you for taking the time!

It all sounds very encouraging and quite frankly on a recent phone call to the office, I really noticed the difference (in the positive!)

I am going to download Desktop again and hope all goes well - large website (for me) so hope there are not too many adjustments to current elements.

Archaic as it may sound - one feature I enjoyed about Desktop was that I could edit off-line (as I periodically travel very rural - no service available - places).

Thanks again,
Sally
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Chris Folmer, Employee

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Hi Sally,

Thanks for posting! The reason the meta keyword section is not in the plus version is because search engines don't use that element anymore to discover keywords. Although 5 years ago I would of said "add a million keywords to that section if you can", because so many people took advantage of it (a dog walker could add keywords like pizza and money to get more traffic) search engines crapped it. Here's a 2 minute video from Matt Cutts (one of the senior engineers at Google) explaining why they don't use it anymore.

http://www.mattcutts.com/blog/keyword...

These days it's all about getting the keywords into the content.

Thanks!

Chris
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S

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Thanks for the great clip, Chris!

lol...I'm hoping most all the relevant search engines are going with the Google model as I am all for content. (although...I mention my pets on only 1 page and Google has me listed as a local Pet Store!?...go figure...lol)

I basically was curious to know if those words (from Desktop) went anywhere because I would need to 'backtrack' on the pages that were newly built in Plus.

Downloading Desktop did not correct the erratic text that occurred in Plus - should I post that some place else so developers know about the problem?

Thanks again,
Sally
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Chris Folmer, Employee

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HI Sally,

Thanks for posting! The keywords in the meta keyword section from Desktop don't go anywhere. They are in the source code of your site, but because search engines don't utilize them any more, I wouldn't worry about adding them to pages that were built using the plus version.

Could you please respond with which pages still have the erratic text so I can take some snapshots for the dev team? If you've already fixed it, can you please let me know which pages this was occurring on?

Thanks!

Chris
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S

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Hello Chris -

Thank you so much for the clarification on the meta keyword section in Desktop.

At this time I only tested one page in Desktop after I downloaded it (even though I have many pages that created the italic in Plus). I was able to correct font size on the second half of page, but not the italic (tried several times even saving/publishing in between changes).

ButterfliesDragonflies.html

Thanks so much for your assistance!

Sally
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S

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Hello Chris -

Desktop vs Plus - Although I did not experience much difficulty in downloading the Desktop, I cannot work in it at all - just keeps freezing up. I pulled up the program last evening - gave me an error window "unable to download file completely, hard drive may not have enough space for index_170x130.thumb" - get past this window and all seemed fine, but cannot do anything without freezing.

Prior to deleting Desktop per HS, it did lock up periodically but nothing like this. The work that has been completed in Plus is so erratic and recently noticed (while viewing in IE) the side navigation is italic until I 'mouse over' the entire navigation which removes the italic - very odd.

I am very perplexed on what direction to take at this time. I have work that needs to be done, new pages to be created and at this time, the website looks a mess since the conversion. Any idea on what my options are?

Thanks,
Sally
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JENNIFER0683

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I cant get anything to download..I have to work in sitebuilder lite if I want to make any changes to my site. I used sitebuilder for years and all of a sudden it wont download and Im stuck in sitebuilder lite again. I have had homestead for close to 6 or 7 years and have not been able to edit my site for almost a year in sitebuilder. I need help with my problems and can not get anyone to fix the issue I have. I have deleted and reinstalled homestead over 30 times and took down ever firewall and security system I have, downloaded the zip file and everything..still nothing:(
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rightbyservices6825

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Please let me know what it happening with sitebuilder. The extra options (rollovers, etc) are gone. I have built over 75 sites with your service which equals that many new customers for Intuit. Now I no longer see rollover buttons, animated pics. These are things people like, especially when they are new and learning like my customers. Please respond so I may make a decision on future happening.
Sandy
Weberful.com
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Angela W, Product Manager

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Hi Sandy,

We're still evaluating what to do with SiteBuilder. It looks like you've been using SiteBuilder Plus for your weberful.com account. Is your question concerning SiteBuilder Plus or Sitebuilder desktop? Thanks!

Angela
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Martin

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Angela

Sandy is obviously asking about Sitebuilder Desktop. Myself and many others will be doing business elsewhere if Sitebuilder Desktop is not fixed.

We will not stand for the WEB BASED PLUS garbage.

I have been using both.....just because that is the only way to work on my sites.

Martin
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Angela W, Product Manager

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Martin,

As I stated to Sandy, we have not made any decisions concerning Sitebuilder Desktop, yet. We hear you. We know we have customers that prefer desktop to browser based Sitebuilder. We also have customers that prefer Sitebuilder Plus.

With that said, we don't have the resources to make improvements to the desktop version right now. We haven't made improvements for some time but we are evaluating whether or not we need to prioritize that type of work. I don't have an answer on when we will get to those types of improvements. We're still working on moving away from Intuit

When you say that you will be doing business elsewhere if Desktop isn't fixed - it would be helpful if you worked with us to identify what needs to be fixed in both the web based and the desktop versions. Let's make sure we're helping our product development team identify and prioritize the work. A great way to do that is by adding a new idea that we can share with our product team. We can then have customers vote (by adding a me too) and that will help our team prioritize work by what customers want/need most.At this point- 6 people have liked this idea for improving desktop- but there isn't a clear message for our team to prioritize one idea. On the other hand, the idea for drop down menus has 104 votes. If you were our product team -which would you work on first?

You can help by providing ideas and offering suggestions. We ask our customers to be positive and not encourage others to leave. When customers encourage other customers to do that, we lose momentum. Let's push the momentum toward the ideas this community has and see what we can do.
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Martin

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Please....myself and others just want desktop to work as it has for years. We do not need any improvements (although it would be nice).

Desktop USED to work on all of my computers new and old, made no difference. Now it constantly crashes and locks up on all of them.

Something has clearly changed for the worse, that is all...
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Emery Heuermann

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bump to refresh
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Bully84

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I have a new computer with Windows 8. Neither site builder or site builder lite works. Please advise, and thanks.
download/export site locally with sitebuilder plus... need a local copy of site on hard drive
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Emery Heuermann

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Just curious. Did anyone at Homestead ever get back to you?
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ruez5497593

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I have been with Homestead for over 10 years and use their desktop builder. I signed up 6 new clients that need website and low and behold I have to build them in Site Builder Plus/Minus. Takes me longer but that is OK. I truly believe in my heart that Homestead is looking out for their customers but have to abide by Intuit Rules. They(the employees) are frustrated also as much as we are. I build sites for Rock Bands and make some good money part time.
The grass ia always greener on the other side, till you get their and it changes.
I love Homestead and Hate Site Builder Plus/Minus but like in the beginning with Homestad they also had to work out the kinks.
My loyality can only go so far and if I see it going downhill, I will be looking for greener pastures.

Adam
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Dean

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It was great to see a recent update to the Sitebuilder Desktop software a couple of days ago. Does anyone have any new ideas for the Desktop?

- Make it easier to update pages, without having to go to each page individually.

...Post a reply.
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samuel4160

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I am not computer savvy, but it would be great to see what the competition offers out there. For instance, on the "design and links" portion of the site builder, they may add one of those see through rectangles and circles. Other site builders use them to greatly enhance their websites. Ummmmm...does anyone know what I am talking of?
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Tim4613

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My name is Tim and I've been a Homestead customer for many years since at least 2002. I have recently installed win 8. Sitebuilder desktop is the only way to truly edit a site with total control but it doesn't work on win 8. I will be leaving Homestead if they discontinue Sitebuilder desktop or don't fix it to work on win 8.
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samuel4160

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I do agree with Dean. The desktop Sitebuilder is much more versatile, and so they can attract a lot more clients. I do not wish to abandon Homestead!
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Mike5091

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I've been a customer for 6 years with 5 websites.
I don't beleive Homestead is looking out for my interests.
All the problems I was told I was having with PLUS were because of my computer. Myself and my staff worked on 5 different computers and each experienced the same issues. Since that time i have been on multiple forums and found that I was far from alone. And know they offer next to no service.

I'm shopping for another site builder. If anyone can recommend one it would be greatly appreciated.
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susan2829, Champion

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Angela you asked for input on a direction for the development team to take and to be specific ... I think it's been made pretty clear. People want the Desktop version of SiteBuilder - Period. Any upgrades are secondary to Homestead retaining that version and continuing to improve on it - web-based builders are a dime a dozen and most are cheaper than Homestead and most are actually better designed, but none have the functionality, user friendliness or benefits that SiteBuilder Desktop offers. SiteBuilder Plus is a joke. I've been using Desktop for years, supported Homestead when it was still in it's infancy, brought in many clients, and even built sites that focused on helping Homestead users. Intuit came along and everything changed and not for the better. And the downhill slide began when they put Plus on the scene.

You made this statement in your earlier post: " With that said, we don't have the resources to make improvements to the desktop version right now." Angela that is just totally unacceptable because you see, there are 1000's of users out there who purchased Homestead based on that very version, users who are paying good money for it, users who rely on it for their business and you are telling us you don't have the resources to improve it, but there are resources to pour into a version that a loyal customer base doesn't like or want?

If the new ownership truly wants to have a successful run they would be well served to listen to what people who actually use the program are saying about retaining the Desktop version.
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Lynn

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I couldn't have said it better. SiteBuilder Desktop version needs to be retained, maintained and upgraded. It does not work well with Windows 7 and it does not work with Windows 8 at all. The desktop version allows the novice to create a really nice website. It allows a person with some HTML knowledge to make a super nice site so they need to upgrade it. I am responsible for 3 websites right now, and moving all of them is not what I want to face. I think it's irresponsible for Intuit to tell us that we all have to adapt to their failed program or push us out of their company. How is that a good business move? This sector of Intuit's business is going to fail miserably if we all start leaving...like the smart move by Netflix! Don't think we won't leave.
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Mike5091

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Well said Angela. Is a service companies greatest resource not their customers. I have switched over to monthly billing and will now begin the difficult process of rebuild new sites on another web builder. This builder does not have te same versatility the Homestead offers it doesn't have the bugs. So the actual time to update my websites is significantly less. At this point I haven't even heard Homestaed say they have some upcoming changes or anything like that.
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Emery Heuermann

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I posted this 2 months ago. the original comments are at the top of this thread. "Having been a customer since 2004, I find myself in an awkward position about what to do with Homestead, knowing that I am just one customer out of many. I have a new client nonprofit genealogy website right now that I need to make a decision on http://www.mcgandhs.com "

Follow up. Well crap. My customer went against my recomendation to change their website to Homestead and decided to stay with xxxx.com. Bummer! Customer based their decision on price, tv advertising and google research into homestead. They did give me the option of staying or going. I decided to stay and learn the sitebuilder progarm they offer. I will not be posting any further updates about the genealogy website but I guess you can visit from time to time to see what it looks like. I hope this isn't some kind of trend. I have 17 websites that I am either directly or indirectly involved with.

Considering the vacumn of official information from Homestead, It sure makes it hard making decisions about what to do. Doesn't make much business sense, at least from my point of view, but maybe their goal is to encorage attrition so one day the plug is pulled on Sitebuilder Desktop and the effect will be minimal. I don't know ..... in the meantime, like a good soldier, I continue to march thru the fog, hoping that we are marching forward.
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susan2829, Champion

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Angela I forgot to add a link in my post above to a blog where there is discussion regarding Desktop and Plus SiteBuilder. It will give you/development team some insight into how people feel about Plus
http://homestead-design-seo.com/2011/...
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Liz7754

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If Homestead doesn't do something about this dreadful situation I am about to pull out my 12 websites and not go ahead with using them for my 8 new sites...(As for all the MANY customers I have referred to them over the years: stupid me.)
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Emery Heuermann

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I see all of these comments about leaving Homestead, primarily because of no drop down menus and other needed upgrades. Two points I would like to make:

1. What other web based sitebuilder program out there has drop down menus? I am learning 1nd1.com at the moment for a client and they don't have drop down menus, no file manager (a homestead sitebuilder desktop strong point), no hard drive based sitebuilder program and are you ready for this, one paid account per website. See item 2 for more details.

2. Anyone that came on board with Homestead prior to 2008 has UNLIMITED websites they can build under their account. The limit is now 5. I could be mistaken about this but I think I am right, or close to being right. I know for sure my account is unlimited becasue I re confirmed that I am grandfathered in since 2006. Point is if you leave, you lose your unlimited website option.

Now, on to another topic . . .

Lets not forget the REAL problem with the Homestead website builder Sitebuilder Desktop program is not that Homestead doesn't want to add upgrades, they can not. They can do tweaks and repairs but that is about it. The original Sitebuilder Desktop version was programmed in JAVA, which Microsoft discontinued using several years ago. I would be surprised if Homestead even has any old school Java coding people around anymore.

To do anything major, like adding drop down menus, Homestead will have to completely reprogram and recode the desktop version 100%, and folks, imo, it's just not going to happen. I talked with an old school java codemaster and he tells me he doesn't think that any company that used java coding could buy a license to use someones elses drop down menus would work because of incomapaibility issues. It would be like adding a 2013 Ford transmission to a 2001 Chevrolet motor. It doesn't make sense to do it.

As each year goes by and Microsoft continues to "upgrade" its programs, our Sitebuilder Desktop version will will get further and further behind. That is why one day; probably in the next couple of years, Endurance (the new owner of Homestead) will pull the plug on Desktop Sitebuilder. They will have no choice . . the economics of starting from scratch again will dictate that. Remember, protecting shareholder value is the ultimate decision maker, not you and I.

There is a possible bright side to all of this. Homestead is but one of many companies owned by Endurance International. Endurance is trying to go public with their stock. Endurance is owned at the moment by a hodge podge of private investors, venture capitalists and hedge funds. If they are successful with thier IPO, lots of new money (mine and your 401k and IRA money) will flow into Endurace International, and maybe, by some miracle, the management team at Edurance International will shine a green light on Homestead and budget some new cash for some much needed R and D. Let's all cross our fingers and hope for the best.

Got no proof to back up anything I said above, just my opinion. Your thoughts?
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Mike5091

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I don't exactly remeber how I got on this board. I do agree with Emery that those complaining about the loss of Sitebuilder (desk top) need to learn to let go. This is old technology. However my concern is that Sitebuilder Plus is completely flawed. Simple edit now take me 10 minutes due to the system constantly freezing and crashing or doing screwing things. And the major concern being how unprofessional Homestead handled my issues. Adapting to new technology is a necessity these days, but Homestaed needs to viable choices available for us to move forward.
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Dean

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Emery, I think that is the exact point of this thread, is to convenience Homestead to completely redo the entire code for Sitebuilder Desktop in order for it to stick around. People like Sitebuilder because it can do more.

As for other companies that let you have unlimited websites, most do - in fact Homestead is one of the few that do not. Just to name a few you can try:

domain.com
bluehost.com
hostgator.com

Obviously you need to select the correct package for month to have the unlimited websites option. domain.com package is $6.75 / Month for unlimited sites. Just install wordpress for easier building.

Fix Sitebuilder Desktop Homestead.
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Rolf8076

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Mike it may be old technology, but it's still the best site builder out there IMO. All the cloud-based builders I've tried, while much better than Plus, still aren't as easy to work with as desktop UNLESS you're only building a simple 5 page, cookie-cutter site that doesn't involve much more than slapping some words and a pic or two onto a pre-designed page.that will look like 1000's of other sites out there.

Emery, you bring up some good points and I hope you're wrong. I realize that Homestead relies on Java to function, but I also know this is the age of the computer and pretty much anything is possible.

Homestead, PLEASE, Fix SiteBuilder Desktop