Sitebuilder Plus Issues 10/13/2015

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  • Announcement
  • Updated 5 years ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: Sitebuilder Issues 10/14/2015 UPDATE

UPDATE 10/14/2015: At this time we are still aware and working to have most of the Sitebuilder Plus issues resolved. When loading into Sitebuilder, it is important to know you will be prompted to choose Local or Published copy. Choosing local copy will load any recent changes you have made with the site, and choosing Published copy will load what is currently published. 

Unfortunately, you will be prompted to load every file with the website with either these options. Once you are in the Sitebuilder, you should be able to start making edits and are able to publish changes. However, we are still investigating the issue with Sitebuilder Plus loading broken images. Despite the images not loading in Sitebuilder Plus, published changes will display the picture as intended. If you do encounter a server error, please wait a few minutes and try again.

Our developers are still working diligently to have these issues resolved, and again, do appreciate your patience.

We are currently in the process of implementing an update with Homestead. During this period, you may experience issues with Sitebuilder. As we are aware of these issues, we do ask and thank you for your patience during this time.
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Todd H, Social Media Specialist

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Posted 5 years ago

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Photo of Jack7665


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Very sad state of affairs here. I have important updates to my site that I can't do...... and your temporary solution is nuts....load each file at a time. Why was no warning given of this update so at least changes could be made prior. WTF...... I recall something similar happening a few years ago. Can't things be rolled back until you properly test the update????
Photo of Aaron2527


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SERIOUSLY!?!?!?! Are we going to get one update a day until the number of accounts drops below a certain number and then you actually fix the problems? At this point, the least you could do is provide a reference on a comparable site with competent staff.....I am sure that will come in Update Day 5 or 6!

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