Sitebuilder Plus crashing when editing PayPal button

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I am trying to change a price.  When I try and edit an existing PayPal button or add a PayPal button, the PayPal window opens, then Sitebuilder Plus freezes and crashes.  I am using the desktop version.  I opened Sitebuilder Plus 3 times already with the same issue.  I have used Sitebuilder Plus for years and never had this issue.  I am using Windows 10 64 bit and have been using Sitebuilder Plus without issue. Any help would be appreciated. Thank you.
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Steven9528

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Posted 1 year ago

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Drew N, Community Manager

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Try logging in to your Homestead account. Click on Websites manager. Under the Edit site button, click the more link. Then Manage Paypal. You will see an add/manage products link. There you will see all your products. Try changing the price there.
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Steven9528

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It works, but is very slow compared to Sitebuilder Plus on the desktop.  Is this feature disabled on the desktop version or should I try re-installing it? Thanks for the assistance.
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Drew N, Community Manager

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Sitebuilder Plus is the online editor. The desktop version is just called Sitebuilder, but it should not be disabled. A complete uninstall and reinstall may fix it. If not, let me know and I will check in with the developers.
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Steven9528

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It did not work.  I have tried reinstalling twice.  It freezes the program whenever I click on a new or old PayPal button.

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