Sitebuilder online needs work

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  • Updated 6 months ago
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Sitebuilder continuously crashes when trying to publish pages. I spent 2 hours last night trying to update my site. I am not able to use the desktop sitebuilder for some reason. I upgraded to Windows 10 and it no longer works. I am also unable to reinstall it. I am not going to make a new website as the current one works just fine. If you are going to offer a product to a customer you need to make sure it works. My site is older and not built on the wordpress platform and I don't have time or desire to be on wordpress. So, how do I get the issues fixed so I can edit and update my site easily and without crashes? I am also not able to publish the whole site as that doesn't work either. I have been using Homestead for over 15 years and this is completely annoying and unacceptable. Please help!
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Cathi0232

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Posted 6 months ago

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Michelle C, Employee

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Hello Cathi,

I have tested a few things on your Sitebuilder plus sites and they are all functioning properly. I was not able to replicate any errors, slowness or crashing. Are you experiencing this with all Sitebuilder plus sites or a specific one? 
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Cathi0232

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This is happening when I am editing my site with sitebuilder
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Michelle C, Employee

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Are you attempting to edit these sites from the desktop builder? If so, I would recommend logging into your account at homestead.com and accessing sitebuilder plus, this consist of all your content and I cannot replicate any issues with the online version. 

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