Sitebuilder Desktop

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  • Announcement
  • Updated 1 year ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Fix provided, issue resolved.

We apologize for any inconvenience, however, we have become aware that Sitebuilder Desktop’s connection to our servers is not working at this time. This is due to a required security update that occurred on Feb 5th, 2019.

As you are aware, Sitebuilder Desktop was replaced by Sitebuilder Plus several years ago. We do understand how much you enjoy using Desktop Builder, and we are doing what we can to get it operational for you again.

In the interim, you can use Sitebuilder Plus to make your urgent updates. We highly recommend you check out our Latest Builder “Website Builder” and consider rebuilding in this state of the art editor, providing hundreds of updated templates, free SSL and Mobile Responsiveness. We have amazing tutorial videos to help get you started using the new editor. You can view these HERE

As additional updates become available in resolving desktop connection issues we will post responses promptly.

Thank you for your patience while we work through these issues.
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Elyzabeth , Official Rep

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Posted 1 year ago

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Drew N, Alum

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Official Response
This has worked on all 3 computers we have tried today. I am asking that someone here try it. Please follow these steps exactly. If you have any questions, please post them here prior to continuing.

These instructions assume you are on Windows 7 or later.
  1. Install/repair Microsoft J# 2.0

  2. Using Windows controll panel, uninstall Homestead Sitebuilder

  3. Use Windows explorer to locate the folder c:\program files(x86) and delete the folder Homestead.

  4. Locate the hidden folder c:\programdata. Inside the program data folder, rename the Homestead folder to Homesteadbackup.

  5. Log into your Homestead account

  6. Go to the Websites manager page

  7. Click the Download Sitebuilder link under the edit site button.

  8. Scroll to step 3 under the Troubleshooting section and click the indicated link

  9. Save the program to your hard drive

  10. Open your downloads folder and extract the files from the zip folder.

  11. Run the program SiteBuilderSetup.exe

  12. Log into desktop and select a site. Since you renamed the folder that contains the site files, desktop will download the published site. Then you can test publishing. I have not yet tried to rename the backup folder so this step is not necessary, so I advise you let Sitebuilder create the folder and download your sites.

  13. Try to publish a change and let us know if it worked.