Site not posting - disappointed

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  • Updated 1 year ago
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I had a great experience with this service until recently.    I post my content but the site does not update.   There is no where to add a ticket and my site content has not changed in 2 months during this period.   I will be requesting a refund for the days it was not working and moving to another service.

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Posted 1 year ago

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Elyzabeth , Official Rep

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Hello Norbert,

Your website is not publishing because you have exceeded your allowed disk space for the package you are paying for. It gives you this information if you publish from the File Manager. You'll either need to go through your File Manager and delete content to get below 25 MB, or if you choose, I can add additional storage for $2/month.

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