Site Builder crashes when I try to publish an edited page

  • 0
  • 1
  • Problem
  • Updated 4 years ago
Merged

This conversation has been merged. Please reference the main conversation: How do I do a complete re-install of SiteBuilder Desktop?

I have 2 websites my main site ladyp.homestead.com, every time I try to update this site Homestead Site Builder crashes and I have to go through the login procedure again. Why is this happening? My other site http://maidsuniformsandprissysissydressescustommadeforyou.com does not crash. The only difference between the 2 sites is that my main site pages carry the Google Maps element which were added a few years ago. Could this cause the problem if so is there an up to date Google Maps element.
Photo of diane2810

diane2810

  • 224 Points 100 badge 2x thumb
  • P****D off

Posted 4 years ago

  • 0
  • 1
Photo of Todd H

Todd H, Social Media Specialist

  • 20,824 Points 20k badge 2x thumb
Hi diane2810,
I'm sorry to hear about the builder crashing. Are you currently using the Sitebuilder Desktop or do you login to Homestead.com and use the Sitebuilder Plus? I know in Sitebuilder Desktop if there are too many tabs of pages open, it may slow down your Sitebuilder and cause it to stop working.
(Edited)
Photo of diane2810

diane2810

  • 224 Points 100 badge 2x thumb
How can I establish if I am using Sitebuilder Desktop or Sitebuilder plus. What would happen if I switch versions? I look forward to receiving your advice. Thank you, diane2810
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Do you launch it through a browser or from an icon on the desktop?
Photo of diane2810

diane2810

  • 224 Points 100 badge 2x thumb
I launch sitebuilder from the Homestead SiteBuilder icon on my laptop
Photo of Todd H

Todd H, Social Media Specialist

  • 20,824 Points 20k badge 2x thumb
When you load your Sitebuilder Desktop, how many tabs or pages do you have open while you edit?
Photo of diane2810

diane2810

  • 224 Points 100 badge 2x thumb
more than one but not more than five

This conversation is no longer open for comments or replies.