Site 404 error when trying to pick a template

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  • Updated 3 months ago
  • Acknowledged
  • (Edited)
Archived and Closed

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Website template selecting problem.  I just signed up and I'm at the point of selecting a template to start building my site but no matter what template I choose it gives me a 404 error message. 
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Nick5507

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  • annoyed because i just signed up.

Posted 3 months ago

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Elyzabeth , Official Rep

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Hello,

This is because you've created multiple Homestead accounts using this email address, which is not allowed. You will need to change the email address on file to one that has not been used for a Homestead account before.
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Nick5507

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Oh I didn't know i had multiple accounts. Thank you.
(Edited)
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Elyzabeth , Official Rep

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No problem, it was an older account but it is still in our system, so it was causing issues.
Were you able to update the email address on file and choose a template?

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