simple store not active

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  • Updated 5 years ago
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This conversation has been merged. Please reference the main conversation: Sitebuilder Plus: Add PayPal buttons

I've added simple store and was trying to add a donation form.  It continues to prompt me to add simple store.  Does it take time for the simplestore to become active?
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landers631612

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Posted 5 years ago

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Mike F., Alum

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landers631612,

Sorry for this issue. It should actually work right away.  I'll take a look at the account and fix it from this end and let you know when it's resolved.

Mike

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Mike F., Alum

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If you are working on your site at this time, please log out.  I'll most likely need to create a copy of your site, and the re-add the SimpleStore back on, and don't want you to lose any changes.

Mike
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Mike F., Alum

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landers631612,

The problem with the SimpleStore has been fixed.  When you log back into your account, you'll now see an "Ecommerce" link on the left side of the page.  You'll need to click this link and re-add the paypal email address/account.  If you have any questions, let us know.

Mike

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landers631612

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Whew....thanks!
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Mike F., Alum

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You're welcome. Let us know if you have other questions.

Mike
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landers631612

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well, I just had a chance to look again and it is not available to edit in my website manager.  It is asking me to choose a template.  The store tab should not be visible.
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landers631612

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never mind...user error.
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landers631612

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All I wanted to do was be able to add paypal, now it looks like I have a "store" page which I want removed.  I don't see where I have the ability to delete it.  Help!

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