Simple Store Product Display

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I sell books on Simple Store. How can I get the entire book cover to display. Currently some books do and some only show a portion of the book.
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Janet7469

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Posted 2 weeks ago

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Todd H, Social Media Specialist

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Which books are you referring to? I can see the Gift of December book is missing a picture have you already tried to upload a picture for this product, or is there any other specific product that is showing incorrectly?
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Janet7469

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We haven't uploaded Gift of December yet so that isn't the problem. Always in Fashion is the one that shows partially. Also This Side of Heaven is another. I didn't go through all of them so there may be more. I was wondering if there is a setting to adjust so they each show in full. Thanks.
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Todd H, Social Media Specialist

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I can see the cut offs now. When we are adding images, it would be best to use images that are squares, versus long rectangles. Since the images being cut off are long rectangles, it is cropping the top and bottom. The images that are not being cut off are square images that have a similar length and width.
For the books with the images cut off, can you try to upload a more square copy of the image and see if it cuts off the sides as well?
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Janet7469

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Thank you for that information. I was able to create a square white background and fool the image so now it shows the whole cover. I'll need to do that with all of my book covers--not fun--but a solution! Thanks a lot for your help.
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Todd H, Social Media Specialist

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Glad to hear that worked out for you!

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