set administrator email?

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I am trying to transfer my site to another domain and part of it is they need to confirm an admin email. I guess I never set one or something but on my whois page it is listed as and I think that's what they are trying to send it to. Or does this mean my privacy is still enabled cause I have disabled it several times.  any help would be greatly appreciated! 
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Posted 7 days ago

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Drew N, Community Manager

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Check the domain contact information from the domains tab on your account. That is the email that the message should go to.
I was hoping so since that was the only email I could set. Thanks Drew!