Sent emails are not going into the "sent" folder!

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I keep getting an error message, saying that while the messages are being sent, they cannot be placed into the sent folder. More importantly, people are unable to send me emails, saying that my inbox is full. I have deleted about 400 emails and the problem still exists.
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Jonathan1328

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  • Angry--losing business.

Posted 5 years ago

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Mike F., Alum

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Hi Jonathan1328,   That is a sign that your email quota is full.  Log into your email using the web-mail application here: http://email.homestead.com

Once you are logged in look in the lower left hand corner and it will show you if you quota is full.  The first place you will generally want to start deleting emails is from the sent folder and the trash folder.  Usually after people empty out those two folders they have plenty of space.

If this does not solve your problem, let us know.

Mike

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Jonathan1328

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Okay, it was full, even though I deleted a bunch yesterday.  I have some space now, thanks.  As far as the ones that bounced back, there's no way to retrieve those, right?
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Mike F., Alum

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It depends on the sending server. Some servers are set to reattempt deliver for a certain period of time. You could potentially see a few trickle in, but most of them probably won't.

Mike

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