Sent files have all disappeared!

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Just opened my outlook and all my SENT files are gone! Checked Homestead and all my sent files are gone there too. This is not good! Any ideas?

Alison2231

232 Points
panicked

Posted 2 years ago

2 years ago

Drew N, Alum

262,826 Points

When did you last see them? Is your Outlook set up as POP or IMAP?

2 years ago

Alison2231

232 Points

Outlook is set up as IMAP per instructions from you guys. The last time I saw them I'd say would be within the last few days - I haven't been in the office due to weather for a week, but have been on computer; however, I haven't been doing as much as usual. I typically use the Sent items at least every other day if not every day.

2 years ago

Alison2231

232 Points

I'm looking at the other messages - and it looks like I'm not the only one! This is really important as, since I'm not able to keep that many current messages, I use the SENT folder constantly. Thanks for any help you can give me to resolve!

2018-01-19T20:04:13+00:00

Drew N, Alum

262,826 Points

I'm sorry. Which mail box is it? I will look in the restore points to see what I can find.

2 years ago

Alison2231

232 Points

I have two mailboxes which feed into that outlook account - alisonluckett@alisonandassociates.com and alison@theleisurehut.com. The vast majority are from alisonluckett@alisonandassociates.com

2018-01-19T23:14:07+00:00

Drew N, Alum

262,826 Points

alison@theleisurehut.com has been the same all week, but we are restoring alisonluckett@alisonandassociates.com right now. Give us a little bit and they should be back.

2018-01-19T23:20:00+00:00

Drew N, Alum

262,826 Points

They have been restored to the "Sent items" folder

2 years ago

Alison2231

232 Points

Actually, there's another one too - fbsales@theleisurehut.com but there wouldn't be any sent files from there.....

2 years ago

Alison2231

232 Points

Thank you! Is that all you found though? Those go back to August of 2017 - they should go back much farther.... I appreciate what you did find - but could you just check to see if there are others? Can you tell me what happened so that I can avoid in the future?

2018-01-22T18:37:56+00:00

Drew N, Alum

262,826 Points

That is what was there from last Monday. Do you think it was further back than that?

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