Sent E-Mails...Gone

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The migration to Roundcube was today and had some phone assistance earlier.  Awaiting e-mail responses and just checked my "sent" e-mail only to see that e-mails sent prior to this morning are GONE.  The ones prior to this morning are from 2013!  Four years of sent e-mails are where?  I have client e-mails out and likely are not receiving responses because...my sent e-mails are not appearing.  Need immediate help with this.
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Ellnave

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Posted 1 year ago

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Ellnave

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And, half of my new e-mails are gone as well.  Need help fast.
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Drew N, Community Manager

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It looks like you called support and they showed you the locations. Is all ok now?
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Ellnave

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It was Drew, however no sent emails today are appearing in the "Sent mail" folder where I was told all sent e-mails would be.  Instead, today's are in "Sent" which is where all sent e-mails appeared via the previous platform so I don't know how to proceed.  Also, is there no folder for "Old" e-mails as there was before?  Not those in the Inbox, not those Sent, and not those deleted, but those you've read and are still there?
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Drew N, Community Manager

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Sent items is where the conversion place all the Sent objects from Open Xchange. Sent is the default sent for Roundcube. You can move the messages if you like. You can also use Roundcube settings > preferences > special folders to set the folder that you want sent messages to go to.

I am not sure what you mean by old emails. Emails should always stay in the inbox unless you move them to a different folder. You may create folders in the settings as well and move messages to the new folder as desired.

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