scam

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  • Updated 8 months ago
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  • (Edited)
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scam on billing email account stopping because of non payment check account bills were by credit card on time  Did someone hack your system?
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Sharon4313

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Posted 8 months ago

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Carole6573

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hello,i got the same email tday, i went on my account and i have no problem
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June3172

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POSSIBLE SECURITY PROBLEM:

We too received an email claiming to be from homestead and threatening to shut down our website for failure to renew the domain name :

NOTE: the link is actually https://kellenediana.us10.list-manage.com/track/click?u=671c75b735b25da01d237ad2f&id=77a37a6eb5&...
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From: Homestead <kellenediana@gmail.com>
To: "dr--------@------.com" <dr--------@-----.com>
Sent: Wednesday, January 10, 2018, 1:05:26 PM EST
Subject: Urgent Account Notice - Your Domain Has Been Suspended

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Dear Customer,

We regret to inform you that your Domain will be suspended in less than 24 hours. 

We were unable to process your credit card payment for your website. To keep your site online, update your billing information in the billing panel to avoid service interruption.
 
https://www.homestead.com/~site/Login/index.ffhtml 
Thanks again for your attention to this matter


Homestead Team
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Drew N, Community Manager

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Hi folks, let me get this reported to the right people. Do any of you have this message in your Homestead hosted email box? I would like to log in and grab the source code for the report so we have all the involved relay server information. If you do, just tell me which address and I can get it, as long as you are ok with me logging in to your email briefly.
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Drew N, Community Manager

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If you received the message at a gmail address, can you click the arrow at the top right and select show original? Then copy/paste the code here. It will be helpful in trying to prevent more of these in the future.

If you received it at some other email, can you see if you can find a show source option in the email?
(Edited)
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Drew N, Community Manager

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I would like to add some more to this. While this message is not from Homestead, as seen by the actual link at the bottom going to a completely different website, and also by the fact the From email is a gmail, not ours, I do want to inform or remind you, that domain suspension is a real thing. ICANN requires that you maintain current contact information on your domain. Please read more about this in our topic, Extremely important domain information

If anyone has any questions concerning this, please feel free to ask.
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james5574

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Just received my SCAM EMAIL stating my credit card was not able to be processed (yeah right, its done like clock work every month) but of course getting it in your spam and also noting the BS email address.

Sounds like there is still someone sending this scam yet another week!

SCAMMER INFO BELOW:

Homestead <kellenediana@gmail.com>Using MailChimp Mailer - **CID2e2b8486a1757824e44d**
(Edited)
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Drew N, Community Manager

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Thank you for reporting this again. We did contact the email marketing company that they used and the account was supposed to be shut down. We will try again.

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