Samuel Scurlock I was unable to complete setting up my Website!

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  • Updated 6 years ago
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I was told to call 1-800-710-1998 there was a problem with my website, I need to know what the problem(s)!!
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samuelscurlock5857

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Posted 6 years ago

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SiteBuilderPros, Champion

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Hi samuelscurlock5857,

So sorry to hear that you're having problems with your site! Community support (Drew N. or Mike F.) will resume early morning. Just a heads-up to a fellow member, you might want to remove your pin number, as your pin is a personal account reference that can be seen by every participant at this forum - meaning potentially 1000's of people. Support will not need your pin to check out what's going on with your site. Posting a problem here is all they need to get the support process started! ~ Regards


Thanks in advance if you 'd this post!
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SiteBuilderPros, Champion

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If possible delete, and re-post this issue in the morning once you see that support has resumed tomorrow - Sunday Aug 4, 2013
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Drew N, Community Manager

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Thanks, I removed it for him.

Drew
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Drew N, Community Manager

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Good morning, The only problem I can see on the account is that it appears you attempted to transfer a domain to us and it has failed.  There can be a number of reasons, but first can you confirm that you own samsquest.com

Thanks

Drew

p.s.  I am issuing you a new PIN and sending it to your email.  Please discard the old one, and do not post it here.  It would give people access to your account.
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SiteBuilderPros, Champion

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Roger that... Thanks Drew!
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Drew N, Community Manager

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Good morning Samuel,

I wanted to follow up to make sure you have had any questions answered.

Thanks

Drew

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