roundcube webmail - can't see any emails

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roundcube webmail - can't see any emails 

I can send emails but can see ANY emails that have been sent to me 

This is BAD - I need to see my emails - 
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justin8880

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Posted 5 months ago

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Elyzabeth , Official Rep

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Hello,

What email address are you experiencing this issue with?
(Edited)
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justin8880

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The Elizabeth

both of them - sharon@antsmediaasia.com and office@antsmediaasia.com
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justin8880

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thanks Elyzabeth I meant 

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Elyzabeth , Official Rep

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OK, that domain is pointing to Hostgator for the nameservers and does not look like it is pointing to Homestead via MX record for the email. Basically, the domain has no way to know to connect to Homestead for email.
You can either recreate those emails with your current hosting company for that domain or I can provide the A records and MX records to get the email working through Homestead. Which would you prefer?
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justin8880

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i think whatever is easier - Im not an expert in all these things so whatever is easier - maybe through homestead ?

Thanks so much 
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justin8880

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as long as any forwarding of the actual website address isn't affected  - I still want antsmediaasia.com to work through hostgator if that makes sense Elizabeth 
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Elyzabeth , Official Rep

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I definitely understand. You will need to input these records with Hostgator.


https://community.homestead.com/homestead/topics/dns-records-for-homestead-email

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