Roundcube - Not getting some emails that are being sent to two of my email addresses, but getting the forwards to another address.

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I have four email addresses attached to one of my domains and have for awhile. So far, have received all emails that I know of. And I have all for addresses set to Forward all emails to my verizon.net account. Tonight, I received forwards from two of the domain addresses and when I went to the Roundcube inbox for them, there were no emails. Meanwhile, I sent a test FROM the addresses to my verizon account which was received and then replied to them from my verizon account - which never showed up in the Roundcube inboxes. This could be very problematic for me. Please advise.
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Paula5191

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Posted 2 months ago

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Elyzabeth , Official Rep

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Hello,


For the register@ and member@ emails, which are the ones that I can see have no content in Roundcube, I would recommend resetting the password. It is possible these are connected to an email client that is pulling the emails from the server.

https://community.homestead.com/homestead/topics/how_to_i_reset_my_email_password
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Paula5191

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Okay, I will try this. Thank you.
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Paula5191

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is this because "register" and "members" are common email addresses? But with them attached to my domain, how can these be pulled by another domain?
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Paula5191

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Can you explain what a password has to do with my emails being pulled by another domain?
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Paula5191

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My "register" email is the one not receiving anything I send it. But it does forward everything I send it.
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Elyzabeth , Official Rep

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Sorry, I wasn't saying it was being pulled by another domain. I am saying it is most likely connected to an email client like a phone mail program or outlook, which is pulling the emails from the server. Resetting the password would break that connection. It wouldn't have anything to do with the name of the email.
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Paula5191

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Okay, thank you. Well, I reset the password for my register email but it's still not receiving anything, although it is forwarding everything.
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Elyzabeth , Official Rep

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Can you try testing this again? I refreshed that email address and was able to see my test email in Roundcube.

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