Roundcube isn't showing my sent emails

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  • Updated 1 year ago
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I just switched over to Roundcube and it is not showing my sent emails.  This is a huge problem.  I looked at a post from 4 years ago about fixing that problem, but the steps don't seem correct.  I don't get the same options as described when I look at settings.
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Bob2120

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Posted 1 year ago

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Drew N, Alum

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There should be 2 folders. The "Sent" folder will have only messages that you have sent from Roundcube. The "Sent Items" folder should have all the old messages in it. If you don't see this, please tell me which email address and I can look into it.
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Bob2120

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There are 2 folders, but neither shows my recently sent emails.  I sent several yesterday and a couple this morning.  I am using only webmail.  The email I'm having problems with is amy@hollandbankruptcy.com.  The other email I use is working fine.
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Todd H, Social Media Specialist

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OpenExchange used the "Sent Items" folder, but RoundCube uses the "Sent" folder. There was an issue with how the sent folder was mapped, but it should be working now.
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Bob2120

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It's working :-)  Thanks for your help!!
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Todd H, Social Media Specialist

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Glad to to hear it!
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Darlene2197

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I'm having the same problem. Nothing since Monday in "Sent Items" or "Sent Message", and I have sent many.
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Drew N, Alum

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Try moving the folders out of the sent folder. When you have subfolders, you can't see in the root of the parent folder.
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Darlene2197

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I moved the 2 subfolders out of the "Sent" folder and now the "Sent" folder is gone. When I would go where you can manage the folders the "Sent" folder is the only one that was not checked, I would try to check it and get a message that was not subscribed.

I added a "Sent" box back and sent a email to my personal email. It is now showing my new sent emails. I guess there is no way to get the emails to show I've sent over the last 2 days?
(Edited)
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Drew N, Alum

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Do you use Webmail only? or do you use Outlook or some other program?
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Darlene2197

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Webmail only.
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Drew N, Alum

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They may not have saved because of the subfolders. I will see if I can figure that out.
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Keith8056

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roundcube is showing my sent messages from my desktop but not my android phone now?
(Edited)
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Drew N, Alum

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DId you use POP or IMAP on the phone? Are you using the stock email client? If so, you may want to try k-9. It integrates much better.

IMAP

POP

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