RoundCube account not sending emails

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We are having an issue with emails being sent from a new RoundCube account. We can receive email, but messages are sent and never received by the recipient. The account is cwalsh@eliteperformance.net
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Matt3174

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Posted 4 months ago

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Todd H, Social Media Specialist

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It appears that your signature was being marked as spam. It could be possible that the phone number can appear spammy. Can you try to send once more and let me know if it delivers?
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Brennan7996

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I am having trouble with the same issue. I sent a test email to my AOL address and it did not show up in spam folder either. 

Can receive e-mail just fine but will not send outgoing e-mails. 
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Drew N, Community Manager

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What email address and do you use Webmail?
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Brennan7996

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I use roundcube webmail. Email address is brennan@redpeakinc.com
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Drew N, Community Manager

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Your domain did get marked as spam. I was able to get it cleared, so it should be working now.
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Brennan7996

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Awesome thank you Drew
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Drew N, Community Manager

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You're welcome
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Mitch7363

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I'm having the same problem for twister@twisterradio.com.
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Drew N, Community Manager

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Mitch7363, I show about 30 messages sent yesterday alone. The appear to have been delivered to the recipient server. Is there a particular address that you know it is not sending to? Is there an error?

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