Restoration

  • 0
  • 2
  • Question
  • Updated 6 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution or has become inactive.  If you believe this topic should not have been archived, please let us know, and we would be happy to review it.  You may continue to access this topic as needed fo

Lost my website - I am waiting (patiently) for one of my sites to be restored. How certain is it that I will ever see it again? 
Photo of James7380

James7380

  • 1,002 Points 1k badge 2x thumb

Posted 6 years ago

  • 0
  • 2
Photo of Paul Kardos

Paul Kardos

  • 184 Points 100 badge 2x thumb
I lost 2 of my sites and need them back badly.  Is there any hope?
Photo of Drew N

Drew N, Alum

  • 262,826 Points 100k badge 2x thumb
Paul2412,

Which sites? I don't see the request for you, but it may be on another ticket.
Photo of Paul Kardos

Paul Kardos

  • 184 Points 100 badge 2x thumb
The sites I need restored are QECO.homestead.com and I80Noise.homestead.com
Photo of Drew N

Drew N, Alum

  • 262,826 Points 100k badge 2x thumb
Ok
Photo of James7380

James7380

  • 1,002 Points 1k badge 2x thumb
This entire process could have been handle so much better. They should have announced they were going to shut down for 5 or 10 days and just do it. Instead they tried to work thru it live - bad deal fo all of us. No help from my end for you. I am wondering how likely is it that we will see them again.
Photo of Drew N

Drew N, Alum

  • 262,826 Points 100k badge 2x thumb
I'll have to check. Our ability to restore is temporarily unavailable, so we have to request it to be done.

Drew
Photo of James7380

James7380

  • 1,002 Points 1k badge 2x thumb
I have made a request 7 days ago. I usually use the Online Chat Service and that is where I did the request. They keep telling me 24 - 28 hours and now "we are slow because of the transition."
Photo of James7380

James7380

  • 1,002 Points 1k badge 2x thumb
www.OurGerritsenBeach.com  I have two others, but they are both still "operational".
Photo of James7380

James7380

  • 1,002 Points 1k badge 2x thumb
I have been told the request is at tier 2
Photo of Drew N

Drew N, Alum

  • 262,826 Points 100k badge 2x thumb
I have seen the request. Actually because of the migration it has to go to the engineers,  who are busy with the migration. Agents are temporarily unable to restore.
Photo of James7380

James7380

  • 1,002 Points 1k badge 2x thumb
Thanks Drew. Any way of knowing when it will be done?
Photo of Paul Kardos

Paul Kardos

  • 184 Points 100 badge 2x thumb

The sites I need restored are:

QECO.homestead.com

I80Noise.homestead.com

Photo of Drew N

Drew N, Alum

  • 262,826 Points 100k badge 2x thumb
Not sure. It is hard to get time from the engineers at this point.

This conversation is no longer open for comments or replies.