Reports of Server Errors 5/30/2020

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  • Announcement
  • Updated 2 months ago
  • (Edited)
Archived and Closed

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We are experiencing issues with our services, our technical teams are engaged and working towards a solution. We know how critical your website is to your success and have engaged all available resources to resolve this issue. Thank you

3:45 MST:
All services appear to be working again. We will continue to monitor for any additional reports.

UPDATE 5/31/2020:

We became aware of an issue with websites not publishing. Our dev team has corrected this problem and you should be able to publish now.  Please test this when you have a moment.

Thank you
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Elyzabeth , Official Rep

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Posted 2 months ago

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Alethea7893

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This reply was created from a merged topic originally titled Can not sign in to edit also, please advise - 30 May 2020.

404 error also when trying to sign into the editor.  Please advise!
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Jack7665

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I'm also not able to publish updates to my website.  It appears to save and go through the motions of  publish but it never publishes???? What's up??
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Chris1942

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I am not able to publish anything to our website.  Are you working to resolve this issue as well?  It looks like it is saving, but then nothing happens.
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Matt4941

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This reply was created from a merged topic originally titled 404 error when trying to edit my site.

After logging in, all pages on Homestead except the first design page result in a 404 error, meaning I cannot even open the website manager tab to edit my website. 
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Alex9178

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This reply was created from a merged topic originally titled not able to login to website builder.

I can't login to my website builder
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Terry1759

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This reply was created from a merged topic originally titled I cannot log in to edit my site. I get a 404 error or it says site doesn't exist.....

Cannot log in to edit my site
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William0235

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This reply was created from a merged topic originally titled Error 404.

This morning I worked on one of my sites without a problem. I then went to another site and received the error 404 message. For this to happen seemed strange since I just worked on a site and now I can't get past the login. Is there something happening with the server? I use Google Chrome most of the time and did this morning. I also tried using Firefox to see if that would make a difference and nothing. I hope this is resolved within the next 12 hours as I have a lot of work for my clients that need to be done.
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Jennifer6918

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This reply was created from a merged topic originally titled Web builder will not let me get to my site,.

I can log in, but then it comes up with a 404 error?
Any suggestions. 
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Bill9059

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Forms are not working. When pressing the "Submit" button get the error "There was an error while submitting your information." This started happening the same type as this last outage which I believe is related. Here is an example form page https://masterclassmanagement.com/Cert-Submission.html
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Bill9059

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Also getting "Your account is currently over disk quota. Form submissions can not be added to your Form Manager for the form located at:"
and "All future form submissions for this form will be sent to this 
email address until you are under disk quota. Delete any unwanted or 
unused files or purchase additional disk space by logging in to your 
account."
Only 20% is used so I know that is not the problem.

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Spindys

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Getting the exact same error on my submit button.
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Eric5208

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same here
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Jaime0700

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The issues have not been corrected.  I am unable to send/receive emails and customers are unable to submit forms.
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Linda9378

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I haven't been able to upload pictures for the last few days, really frustrating, People are expecting to see current pictures of my puppies and I can't get them on my website!Please fix it!

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Jaime0700

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Very frustrating that I cannot even update my page to inform customers of the technical issues!  They are receiving errors when submitting the form and I have no way of communicating with them!

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Marilyn4369

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Would someone from Homestead please respond.  Have been trying all day to publish changes to our website with no success.  Is someone working on this issue?
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Marilyn4369

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THANK YOU for fixing the problem!  It's working!
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mike2124

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Says that I dont have disk space to upload, yet when I check account summary I have a gig of space. Is this tied to the outage?
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Steve7353

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Not able to publish!

Homesteads providing usual low quality of service.

How are we supposed to run a business during a
critical time like this with the support you guys are
providing?


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John7810

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Now nothing is publishing.    C'mon get your act together Homestead. 

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Rebecca4459

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@Homestead do you have any idea when this will be fixed?  How will I be notified, or do I need to just keep trying every hour or so to see if it is working?
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Jay6408

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Still waiting.....

Your account is currently over disk quota???????????




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Cazuel87

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It works!!!!!! I can Publish again!!! Thank you Jesus! Glory to God and the techies that made this happen!!!! Woooo!
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Marilyn4369

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Amen!! :)

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