Reports of issues loading into Sitebuilder Plus

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  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: closed

We have received reports that some may be having problems loading into Sitebuilder Plus.

We have reported this to our engineering and are working to get the problem resolved as soon as possible.

I apologize for any inconvenience, and we will continue to update here.

Update:
The issue should be resolved. If you are seeing issues load into Sitebuilder Plus, please report here.
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Todd H, Social Media Specialist

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Posted 1 year ago

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Hadwen8445

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This reply was created from a merged topic originally titled Site error.

Hello! Anybody home? Been trying for several hours to get past the "site error" so I can update our church website. Help!
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andre1708

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This reply was created from a merged topic originally titled I receive a Site error message and sitebuilder does not open my page for editing.

I sign in ok.  When I click on Edit site I get a blank page titled Site Error
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Vernon0640

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Yep same here. This is beginning to happen a lot. Also, my sites keep going down and then back up and then down again...also since yesterday morning. 

I also want to mention that we work on our site EVERY DAY and there have been so many issues of late, just like this. And the response to issues seems to keep getting longer. It is very hard to understand how a company has no resources for a web company over the weekend...and weekends are when we like to spend a much greater deal of time on the site. Issues just keep happening and there seems to be no effort of any kind in software development. Lack of direct SSL certificates and such in addition to all the downtime does not give us a high level of confidence. We actually cross our fingers every time we log in and hope it is working.
(Edited)
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John5204

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This reply was created from a merged topic originally titled SITE ERROR after 24 hours, when are you going to fix the problem????.

Log in ok, next screen says site builder verifying your files are up to date and then a blank page entitled SITE ERROR. This has been going on since Sunday morning at 8:30 am DST, may have been before that, but that is when I first logged on to update my website for the upcoming week. As of 8:36 am DST Monday, it is still down with no resolution in sight and absolutely no response from the company. What kind of company are you running that you do not have a technician on duty 24/7 to fix problems that effect so many of your customers?
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Lisa4814

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Same issue
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Bonnie8211

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This reply was created from a merged topic originally titled Site builder: Can't edit my website, help!!!.

After login, when I click "Websites Manager" and "Edit Site" to use Sitebuilder online, I am not able to get the work page showing my website to open. Instead a blank page opens and the tab says "site error." Why is this happening? Does it have to do with me being on a Mac and using Safari, in El Capitan OS?
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Joan9701

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This reply was created from a merged topic originally titled I am also having an issue with editing our website, no specific info displayed ot....

I am also having an issue with editing our website, no specific info displayed other than site error.
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whynotpigs2392

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This reply was created from a merged topic originally titled Website Editing, Site Error.

Click on Edit Site, it tries to load and then shows as site error, without a specific code error
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whynotpigs2392

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This reply was created from a merged topic originally titled GIVE US THE ABILITY TO EDIT OUR WEBSITES.

As of yesterday morning I cannot edit my website, the page stays blank and only changes the URL tab to site error - no other explanation. WHEN EXACTLY IS THIS GOING TO BE FIXED? The message boards detail that I am not the only one experiencing this issue!
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david7812

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This reply was created from a merged topic originally titled why am i getting site error eveytime i try to start my website?.

can not open my website
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John5204

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This reply was created from a merged topic originally titled SITE ERROR.

Site error produces blank page unable to edit my website for 24 hours, what kind of business leaves their customers hanging on for that long, can we expect a reimbursement for that amount of time that we were all unable to conduct our own business?
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Theodore2561

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This reply was created from a merged topic originally titled Website down.

Can't get into site editor. Many others are having same problem. Been down all day.
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Anne4027

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This reply was created from a merged topic originally titled error page.

I get the error when I try to enter my site to edit.
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Rodney2604

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This reply was created from a merged topic originally titled Cant log into site builder plus or sitebuilder. Comes up with site error. Just ca....

Cant log into site builder plus or sitebuilder. Comes up with site error.Just can't log in and site builder wont load up
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Henry8199

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This reply was created from a merged topic originally titled site error when trying to load site editor..

After correct login I get site error when trying to load site editor. Happening since yesterday morning
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Linda4136

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This reply was created from a merged topic originally titled Hi when I go into site manager, my website does not show up.

No content at all in the web browser, using chrome, no updates to system and have logged in successfully from system in the past in December
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ALAN7069

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This reply was created from a merged topic originally titled Cant log into site builder plus or sitebuilder. Comes up with site error..

Just can't log in and site builder wont load up
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Lisa4814

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Having the same problem. Been trying since yesterday morning. Log in fine...updating files and then site error and blank page. Important updates on hold.
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sarah5406

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This reply was created from a merged topic originally titled Site error on our website please rectify asap.

Site error on our website please rectify asap 
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Marion2181

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This reply was created from a merged topic originally titled After login to "Websites Manager" and "Edit Site"I am not able to see my website.....

After login, when I click "Websites Manager" and "Edit Site" to use Sitebuilder not able to get the work page with my website to open. A blank page opens and the tab says "site error." I am not sure why is this happening?
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big1890

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This reply was created from a merged topic originally titled Unable to Edit site...how do we get help on the weekends?.

when i login to update my site, when i click "edit site" it says "error".  is there anyone working on the weekends?
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gerrit8167

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This reply was created from a merged topic originally titled "Site Error" on sitebuilder Now I have to wait till Monday to find out what is go....

Site Error can not start sitebulider 
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Katherine9522

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This reply was created from a merged topic originally titled This is totally ridiculous that we can't get help on weekends when the site goes ....
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Lori0656

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Same here been trying since last night and this morning the same thing! ugh need to get this done. leaving for vacation this week.
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Diane4142

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This reply was created from a merged topic originally titled "Site error" on sitebuilder.

Same here, "Site Error" on sitebuilder. The problem is worse today (for me) than previous weeks. Can't get in even after multiple tries. Help!
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Ricky7926

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This reply was created from a merged topic originally titled Site Error message -- what is the problem and when will it be resolved?.

I'm sure you realize that your clients rely on their websites to be accurate. I am in a situation where I need to provide some updates and am unable to do so.

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Diane4142

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This reply was created from a merged topic originally titled Same here, "Site Error" on sitebuilder. The problem is worse today than previous ....

Site Error on Sitebuilder

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