Remove my credit card information...my organization has paid the full year fee. I'd like my credit card to be removed ASAP.

  • 0
  • 1
  • Problem
  • Updated 8 months ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

Remove my credit card information...my organization has paid the full year fee.  I'd like my credit card to be removed ASAP.
Photo of Ahsan4363

Ahsan4363

  • 110 Points 100 badge 2x thumb

Posted 8 months ago

  • 0
  • 1
Photo of themieleman

themieleman, Champion

  • 57,666 Points 50k badge 2x thumb
Have you tried deleting it using your Account Summary?
Photo of Ahsan4363

Ahsan4363

  • 110 Points 100 badge 2x thumb
It does not allow you to remove the card data. 
Photo of Drew N

Drew N, Community Manager

  • 259,004 Points 100k badge 2x thumb
I can do this, but if the check has not been applied the account could close. Has the check been applied?
Photo of Ahsan4363

Ahsan4363

  • 110 Points 100 badge 2x thumb
It does not let me delete the credit card information.  My organization sent the check on 2/20 and the check number was 549267150.  According to the bank online payment system, check should have arrived by 2/27.  Please go ahead and remove the card.  I am not able to see whether the check has been applied, can you look at my account to see if the yearly payment is applied.
Photo of themieleman

themieleman, Champion

  • 57,666 Points 50k badge 2x thumb
The payment would be applied and posted to your account summary.
Photo of Todd H

Todd H, Social Media Specialist

  • 20,014 Points 20k badge 2x thumb
Ahsan4363, I can see the check payment has been applied. I can remove the card info from the account. Please keep in mind that your Homestead account will close out if we do not receive another check before the renewal next February, or if we do not have a card on file.

This conversation is no longer open for comments or replies.