Question on email lists.

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  • Updated 6 years ago
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This conversation has been merged. Please reference the main conversation: Why are my mailing lists no longer available?

Mike, did I just read the new platform link correctly? We will not be able to have mail lists? So if I have to send my weekly reports to four people in order to get paid on my government contract, I cannot create a list to do that? This is an IMPROVEMENT??

Will you disclose Homestead's relationship with EmailBrain? Homestead is discontinuing a free service so we can pay a Homestead partner? Is Homestead getting compensation for this?

Note: This topic was created from a reply on the How do I voice my complaint with regard to the email service? topic.
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Dee Dee0596

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Posted 6 years ago

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Mike F., Alum

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You are correct. The email list feature is being discontinued. The old email list caused may problems as people were collecting addresses, and using them to send large email blasts, which in many cases did not comply with the anit-spam regulations. When many of these emails where being flagged as spam, then it caused our servers to get blacklisted. As a company we had to make the decision to protect the reputation of our servers so that it does not affect all of our customers as it did a few weeks ago.

As you may have heard. Homestead was sold by Intuit to Endurance International Group. Email Brain is also owned by EIG so Email Brains is a sort of sister company, but we operate as completely different entities. If you choose not to use Email Brain, there are several other excellent options such as Vertical Response or Constant Contact.

As far as your email lists go, we will be emailing them to you, so you can still used them, but they just won't be stored in our system. If you wish to manually add them to your email client you are welcome to do so. Also the new OX platform will allow you to create a distribution list in the web client, so if you have small groups of 4, that should be no problem.

Mike

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