Question about Knowledge Base Reply related to Downloadable Product in Store

  • 0
  • 1
  • Question
  • Updated 8 months ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

I am trying to create a downloadable product using Simple Store. I found directions in Knowledge Base. #1. Login to your store's control panel. #2. Click on the Products tab and choose the Add a Product menu option. #3. Name your product, give it a price and place it in at least one category. #4. In the Product type dropdown, select Downloadable product I am unable to find “Product Type’ or See Product Dropdown in instruction #4.       
 I did not see it even when I right click. : I see the following info in Product Manager ----Product Name (Required), SKU or ID , Description, Image, Attributes, Price of Product (Required), Categories , Shipping                                                                                                                  Question: Where is Product Type and Product Dropdown that you mention in # 4 ?
Photo of Dorothy8034

Dorothy8034

  • 180 Points 100 badge 2x thumb

Posted 8 months ago

  • 0
  • 1
Photo of Drew N

Drew N, Community Manager

  • 251,594 Points 100k badge 2x thumb
I am not sure what you found, but unfortunately Simplestore has never supported downloadable products. That would be the Storefront.

Can you give me the link to this article?
(Edited)
Photo of Dorothy8034

Dorothy8034

  • 180 Points 100 badge 2x thumb
Thank for responding. What is difference between storefront and simple store?  Here is the link to the article that I read   https://community.homestead.com/homestead/topics/how_do_i_create_a_downloadable_product-grct3
Photo of Drew N

Drew N, Community Manager

  • 251,594 Points 100k badge 2x thumb
That topic is for Storefront. Storefront is a different website software. It is a dedicated ecommerce platform with more of the the things a traditional online store store would have. Inventory control, real time shipping, coupons, etc. It can be used with a regular website or standalone. http://www.homestead.com/Advancedstore#.WdQK42hSyUk

This conversation is no longer open for comments or replies.