Publishing Problem

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  • Problem
  • Updated 1 year ago
  • Acknowledged
Archived and Closed

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Try to delete old files. Keep getting error message saying not connected to server try again or call a number. Also trying to update files from wmv to mp4. Publish page after saving. Video doesn't show up on page. Everything worked good last night.
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Steve9540

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  • frustrated

Posted 1 year ago

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Brian4612, Champion

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Steve if your trying to delete from the file manager, just try right click and select delete or click on the file and try your delete button on your computer... I had a similar problem last year and that worked for me. It was only once and been fine ever since?. The tech guys will be back in here in the morning ( Monday) so if that doesn't work I am sure they will be able to help.
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Drew N, Community Manager

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I tlooks like you may have used Internet Explorer. Can you try a different browser?

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