Problems with email

  • 0
  • 1
  • Problem
  • Updated 9 months ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 7 days of inactivity

I am using outlook for my emails. when someone replies to one of my emails I am not receiving the reply in outlook.  It is getting classified as junk in webcube and not being forwarded to outlook. 
Photo of Pedro6739

Pedro6739

  • 80 Points 75 badge 2x thumb

Posted 9 months ago

  • 0
  • 1
Photo of Michelle C

Michelle C, Employee

  • 36,142 Points 20k badge 2x thumb
Hello,

What email address are you seeing this happen with? 
Photo of Pedro6739

Pedro6739

  • 80 Points 75 badge 2x thumb
Only the sales@ocjanitorialsupply.com.  The other accounts seem to be working fine.
Photo of Michelle C

Michelle C, Employee

  • 36,142 Points 20k badge 2x thumb
Thank you. I have submitted to have this cleared, give it a try in about 10 minutes and let me know if you are still seeing this occur. 

This conversation is no longer open for comments or replies.