Problem with Review Email in Bigcommerce

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I have disabled product reviews in the Comments setting.  But my customers are still receiving an "Invitation to Review Products You've Recently Purchased".
 
How can I disable this email?  Or can the development department fix this problem?
 
How can I disable any email?  In the Emails tab in the Store Design settings, it will allow you to edit an email but it doesn't look like you can disable an email on that page.
 
Thank you
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robert8238

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Posted 4 years ago

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Drew N, Alum

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Make sure you have the email disabled.
To disable review emails or to change how long after the order's status change the email is sent out, go to Setup & Tools › Customize your store › Store Settings and click on the Miscellaneous tab. Next to Product Review Emails. Uncheck Product Email Reviews to disable reviews, or change the number to how many days after the order is completed the email should be sent.

Review Email settings
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robert8238

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Thank you!

I knew it had to be somewhere.

Can I disable any other emails?

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Drew N, Alum

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There are other emails that can be disable right there in the Miscellaneous tab. If you don't find it, let us know specifically which emails and we see if we can disable it.

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