Price increase for what? Why is it not an upgrade!!!! Thiefs

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  • Updated 4 years ago
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This conversation has been merged. Please reference the main conversation: Coming Soon: Homestead Website Builder with responsive design

You unilaterally charge everyone $2 for an upgraded scale-able site!  This is ridiculous!  If you want to add an upgrade feature, then charge the ones who want it.  If you are going to charge everyone, then do your job to migrate everyone's site automatically.  Do you really think we have the time and staff to rebuild our sites?  Most people that are your customers are small business owners.  Your approach is that of a rookie and onerous.  I'll leave as soon as I can.  And lastly, work on your email communication skills.  Saying "we are increasing our price by $2" is much more clear than an email with a bunch of numbers on it that tells us nothing (shown below):

This message confirms the recent activity on your Homestead account 

#  Base Package Added:
 - Package Name: Website Starter Package
 - Payment Plan: Monthly
 - Package Price: $7.99
 - Prorated Price: $0.00

#  Base Package Removed:
 - Package Name: Website Starter Package
 - Payment Plan: Monthly
 - Package Price: $5.99
 - Prorated Price: $0.00 Credit

The total amount billed to your account is: $0.00*

*Total amount does not include outstanding debits/credits posted to your account

More information regarding these transactions is available through your online billing history. Copy the following address into your browser to view your online billing history: 

If you have questions regarding your billing history, please visit our 24-hour online Help Center 

Sincerely,

The Homestead Team
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Thomas9606

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Posted 4 years ago

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