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Hi Elyzabeth, I have the same issue. My domain is registered with homestead, however I created a new site that is being hosted by godaddy. Godaddy reps advised me to update A records, Cname and Name servers, but now my incoming emails (still maintained with homestead) are not coming through.  Additionally, the Cname was originally pointing to another webhosting site imcreator, i have since deleted the site but when I type the naked domain without www, i get my site, when we type www, we get an invalid url, still trying to point to the old website. I am now unable to edit any dns settings in homestead, error message says that as nameservers were changed, i'm no longer allowed. Please advise.

Note: This conversation was created from a reply on: I created a website then added a domain, having problems. How do I disassociate ....
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Clifford4684

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Posted 2 years ago

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Elyzabeth , Official Rep

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Hello,


When you changed your nameservers, it would have stopped telling the domain where to get the email from. You either need to point the domain back to Homestead nameservers and just point to GoDaddy via A records/CNAME or you need to add 11 records into GoDaddy to point the domain back to our email.


If you are going to add the email records to GoDaddy, this is what you need to input:

               A RECORDS

Host         yourdomain           Points to

mx            yourdomain             66.96.142.50
mx            yourdomain             66.96.142.51
mx            yourdomain             66.96.142.52
pop           yourdomain             66.96.135.134
imap         yourdomain             66.96.135.134
smtp         yourdomain             66.96.135.134
mail          yourdomain             66.96.135.134
webmail    yourdomain            66.96.135.48
email        yourdomain             66.96.135.48


               MX RECORDS
Host Type          Points to                     Priority

@                       mx.yourdomain            10 

              TXT Record

Host Type    Value

@                 v=spf1 ip4:38.113.1.0/24 ip4:38.113.20.0/24 ip4:65.254.224.0/19 ?all
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Clifford4684

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Thanks for the quick response. I just pointed the domain back to Homestead nameservers to get my emails functioning, but I am not allowed to change the cname at all, no matter how many times I try. I have been getting this message since yesterday, even when I click reset to default : "It appears that our partners are experiencing some technical difficulties, so we were unable to submit your A Record, CNAME, MX and TXT Record changes at this time. Please ensure that the records you are attempting to submit are valid and try again later. "
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Elyzabeth , Official Rep

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What CNAME are you trying to add?
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Clifford4684

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Godaddy told me to input the ip address in the Cname section, same as the primary IP they gave me for @ under A records.
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Elyzabeth , Official Rep

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Ah. That would be why. There seems to be a mix up somewhere. CNAMEs are aliases for domains, so it would need to point to another name. An IP address is not a name, so a CNAME cannot point to it. This is why our system is giving you an error. The requested action cannot be performed. IP address would be an A record. Can you please clarify with GoDaddy what needs to be added?
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Clifford4684

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They insist that the name servers should be changed. In homestead however, even when I attempt to reset to default A records and Cname, i get the same error message that I posted initially, even when I manually attempted to type the information that was there previously, it does not save. Please note that the info on our homestead account varies from what you posted in this regard (140 instead of 142): When I tried to alter this as well, same error message crops up and it does not save. 
2.mx domain.com 66.96.140.50
3.mx domain.com 66.96.140.51
4.mx domain.com 66.96.140.52
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Elyzabeth , Official Rep

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Well right now, your domain is not pointing to our nameservers, so give the records I posted above to GoDaddy for them to update, they are the most updated records available.
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Clifford4684

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Hi Elyzabeth, after much back and forth with godaddy, they asked if you can confirm which A record IP address points to our email?
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Clifford4684

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Godaddy also told me to find out if all the A records are mandatory or optional. They are saying that we only need the A record that points to the email.
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Elyzabeth , Official Rep

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All of those records I posted are specifically for email and they are all mandatory.
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Clifford4684

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Thank you very much. I will try again to communicate this to them. 
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Elyzabeth , Official Rep

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OK sounds good.
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Clifford4684

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Thanks so much, I did as you advised and it's up and running again.
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Elyzabeth , Official Rep

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I'm so glad! Let me know if there is anything else I can help you with!

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