Please help me understand what is going on?

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Please help me understand what is going on? Customers have not been able to order from our site for WEEKS!!! This is the busiest time of our year. We have lost A LOT of money, sales and customers...and to find out from them and not YOU is not good at all. Will we be compensated somehow? Will this situation be fixed? It's kinda late now, since shipping for us ended today with NO SALES FOR THE HOLIDAY SEASON. We will definitely be taking our business elsewhere. Our income and the ability to provide this season was VERY limited due to THIS!
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Posted 5 years ago

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Photo of Rafael2172


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Take your business to another hosting. This people use to be the best years ago but I don't know what is happening since other people purchased the business from the original owners.
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OMG, Joy. I noticed a problem about a week or so ago when one of my web sites didn't come up in my regular search.  When I found out homestead had been acquired by a major company who was conducting a migration I decided to find a creative way to conduct business and found that my form and submit button didn't work so I went in and deleted it and put my email address in red and changed the wording to read "Please click on red link below."  I am getting inquiries via email and have had some phone calls.  People are sophisticated enough to know when something isn't right and they will contact you if you give them more than one way to do it. This is obviously too little too late now but Homestead did not do this, they are just the ones taking the flack. There isn't another company out there where you can design such amazing web sites in so little time and make effortless changes but you do what you feel you must.  I am staying.

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