Planned Maintenance--November 17th-19th

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  • Updated 5 years ago
Archived and Closed

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There are 2 separate maintenance window this week. Please note that all times are US(Pacific).

Our data center will be doing network maintenance between the hours of 10:00pm PT on  November 17th, and 5:00am on November18th, and between the hours of 10:00pm PT on  November 18th, and 5:00am on November19th.  This may potentially cause some websites, Sitebuilder, and email to be unavailable for brief periods of time during this maintenance period.  The maintenance has been scheduled during times of least traffic for our customers, however we apologize in advance for any disruption that this may cause you.

Thanks for your understanding and patience.
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Drew N, Alum

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Posted 5 years ago

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Alice6364

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My website has been down for at least 2 continuous days.  This is not brief periods.  
My website is alicerichreikicenter.com. My other website centraljerseyhypnosis is ok.
Sorry to post on this blog but I am unable to reach any customer service people.
Please assist.  Thank you.
Alice
(Edited)
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Drew N, Alum

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Unrelated issue

Please reference the new conversation here: My website alicerichreikicenter.com is not working.
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Rich4833

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I haven't been able to log-in and edit any sites for 2 days.  Desk top and site builder plus won't load.  It just spins.  I've tried 3 different computers and a neighbors.
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Drew N, Alum

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Hi Rich4833,

Sorry about the inconvenience. Your account is very large. Accounts like these are having this issue and we are working on it. I don't have an ETA yet.

Drew
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AL2092

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I have over forty sites with you and cannot launch any new ones - TOTALLY UNACCEPTABLE - WHAT DO I TELL MY CLIENTS WHEN THEY REQUEST A CHANGE TO THEIR WEBSITES????????
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Drew N, Alum

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Sorry AL2092,

We are working as fast as we can.

Drew
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Rich4833

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7 days w/out being able to edit a site.  Wow.
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AL2092

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I have been able to make edits using sitebuilder plus - here's the link. https://sitebuilder.homestead.com/~site/builder/
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Rich4833

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I've been trying to use plus for days too.  No luck.
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Keith

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you sure can't get in a hurry with SiteBuilder Plus, think SLOW and it will probably work for you, as it did me.
Peace
Keith

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