Phone Number for Customer Support

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  • Updated 8 months ago
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I need a phone number to call someone about my account and credit card. If there is a phone number anywhere on this site, it is impossible to find. I do not intend to post the substance of the issue on a public forum. Please provide a phone number immediately. --Layne Diehl
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layne5277

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Posted 8 months ago

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susan2829, Champion

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Phone and hours are below. You can always start a new post and mark it private so that only the Techs see it.

Hours of Operation for Live Support
Sales:  1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998

Phone:
Mon-Fri 6:00am - 5:00pm MST(No DST)
Sat-Sun Closed

Community:
Homestead Techs available Mon - Fri
Community Members - Available 24x7
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Jim5530

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It looks as though MST is 'mountain standard time' and that's why I cannot ring into customer support from the uk at 10am local time? MST seems to be 7 hours behind UK time. The numbers for sales and customer support either say they are unobtainable or are available for sale which is confusing. It does make those of us not in the USA feel a bit 'left out in the cold'. Time to think a bit more world-wide, or at least a note explaining the effect?
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Drew N, Community Manager

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layne5277, Susan is correct about the private topic. Only the topic creator and Homestead can see them. https://community.homestead.com/homestead/topics/how-do-i-create-a-private-conversation

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