PayPal Button

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I have a few items for sale on my website. When a multiple purchase is made, it only charges postage for one item. How can I fix this to reflect the correct number of items?
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David8429

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Posted 9 months ago

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Elyzabeth , Official Rep

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In order to use more advanced shipping options than is available on the free Paypal buttons, you would need to add an ecommerce plan. This would allow you to set up shipping options, unlike the standalone buttons.
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David8429

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Thanks for your reply.
I have just upgraded to a 'Store', but is too complicated and I don't want to keep it.
Can you please remove it from my account.
With the free PayPal button, why is it that you can change the quantity when placing an order but it doesn't change the postage accordingly. It doesn't make sense that you would leave the postage for five items the same as for just one item.
If this can't be fixed, I'll just have to find some other alternative.
The website concerned is www.dakotaballantyneracing.com
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Elyzabeth , Official Rep

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Hello,

This is not something to be "fixed" as it is just the functionality of those Paypal buttons. They are not meant to create a store, that is what the ecommerce upgrade is for. These are meant for single item purchases, so they do not have advanced shipping options for multiple purchases. We cannot control the fact that Paypal will allow you to go back and choose multiple items. The only other solution you might be able to find is to get the HTML directly from Paypal and see if they can get that functionality for you.
I can remove the store upgrade for you.

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