Password in still not recieved

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This conversation has been merged. Please reference the main conversation: How do I reset my store's administrator password?

I've been waiting 24 hours to receive a password from bigcommerce using the directions Mike F posted. I have sent a request with 2 different email addresses, how long does it normally take to get a password. Am I supposed to use a specific email address Would like to take care of this asap so my store doesn't crash.
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Laurie1013

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Posted 5 years ago

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