Password Reset

  • 0
  • 1
  • Question
  • Updated 7 months ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Resolved

I am finding that everytime I enter my Sitebuilder plus website, I am being asked to reset my passcode. How can Ifix this issue?
Photo of Diane K.6195

Diane K.6195

  • 210 Points 100 badge 2x thumb
  • Frustrated

Posted 8 months ago

  • 0
  • 1
Photo of themieleman

themieleman, Champion

  • 65,808 Points 50k badge 2x thumb
Logon to homestead > Open your Account Settings > Contact Info & Security > make changes as needed.
Photo of Diane K.6195

Diane K.6195

  • 210 Points 100 badge 2x thumb
I think that fixed it. Thank you.
Photo of themieleman

themieleman, Champion

  • 65,808 Points 50k badge 2x thumb
You should know! Double check and confirm your progress.
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 44,682 Points 20k badge 2x thumb
Will you please take a screenshot of what you are seeing? I've never seen that happen before and I can't replicate this on my end.

This conversation is no longer open for comments or replies.