Page width changes not saving

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  • Updated 3 years ago
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I have repeatedly changed my page width on several of my pages and saved it. However, it is not saving and every single time I come back in to edit the pages they are back at the old width. What in the world is going on? 
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Jennifer3538

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Posted 3 years ago

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Les6064

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Sorry about your problem, try this remedy. Refresh your page by clicking on F5 on your keyboard.
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Jennifer3538

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Doesn't help unfortunately. It isn't saving in Sitebuilder even though it says it is.
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Drew N, Alum

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Which site are you working on? What width do you see and what do you want it set to?
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Jennifer3538

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www.canvasworksincmn.com

It depends on the page, some it is 1131, others it is 1123. I would like them all at 980. 
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Drew N, Alum

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I will see if I can see what is happening
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Jennifer3538

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Thank you. Also, it isn't on all of the pages either, just some of them. I tried changing the width, saving, and then publishing one page at a time, but that didn't work either.
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Drew N, Alum

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I believe we found the issue. The facebook text at the top started near the right margin and was wide enough to extend to 986 pixels, which seems to have prevented narrowing the page on the Aboutus page. This may be the case on the other pages. Try dropping the page to 990 and see if it works. Or you can make sure to move the elements to left enough that you can shrink the page down.
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Jennifer3538

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That fixed it on the About Us page, thanks! 

It hasn't fixed it on the other pages that are having the issue and I am unable to find anything that might be too wide. They are all at 1123 for some reason... 
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Drew N, Alum

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It may take a bit to find. When you change it to 980, click on each element that is very close to the right edge. In the properties editor look at the bottom to the position and size boxes. Left is the starting point from the left side and width is the width of the element. If you add those 2 numbers and get a number greater than 980, then you will want to shift the element to the left however many pixels of 980 the sum was. It must be 980 or less.

If this doesn't fix it, then let us know each page that still won't work and we will take a look.
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Jennifer3538

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Well, I found the issue on a couple of the pages, changed it, saved, re-published, and refreshed but it still didn't take. Most of the pages there is nothing that I can find. Maybe I am just missing something... 

These pages have the problem. The width keeps going to 1123

Available Options
Awnings Photo Gallery
Bimini Top Photo Gallery
Boat Cover Photo Gallery
Boat Upholstery
Canvas Talk
Custom Project Photo Gallery
Custom Projects
Dock and Lift Covers
Expedition Camper
Expedition Camper Photo Gallery
Hunting Blinds
Hunting Blinds Photo Gallery
Large Boat Canvas
Metal Fabrication
Metal Fabrication Photo Gallery
Pontoon Cover Photo Gallery
Repair
Snap On Cover Photo Gallery
Standard Specifications
Sun Top Photo Gallery
Tie Down Photo Gallery
Truck Tarps
Upholstery Photo Gallery
Windows Curtains Photo Gallery

It probably would have been easier to tell you which ones DON'T have the issue. Oops. 

Thank you!
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Todd H, Social Media Specialist

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Hi Jennifer3538,

I looked further into the issue and it appears the navigation menus are causing the issue. If you look at your Awnings Photo Gallery page, you can see the page width has been fixed.

To fix this, I removed all the navigation menus, adjusted the page width back to 980, and then I saved. After the save, I added all the navigation menus to the page in the corresponding locations and published the page once again.

Please see if this works out for you for your other pages. The number of navigation menus on the same page may have caused it to slightly throw off the page width, but this should be the method of resolving the issue.
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Jennifer3538

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Thank you, Todd, that appears to have solved the problem. 

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