PAGE DOES NOT DISPLAY PROPERLY....CHROME, FIREFOX, EXPLORER.

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Visit this page specifically.  www.cngw.biz/eaglerolls.html  The years/dates are set up as one column. The prices are set up as another. The tops of the columns and bottoms end at the same page location. I understand them not lining up (see the horizontal separtion lines at places) when first published using the desktop publisher, but after I publish them, then go to the online publisher, I would expect them to display correctly, since many page errors are fixed when I republish them online. Why isn't this one? Go here and see that after I republish a page, it displays correctly with the buttons and the year/price lining up. Visit www.candgcoins.com/kenhalf.html  Thanks, Greg
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greg1410

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Posted 5 months ago

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Michelle C, Employee

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Hello Greg,

I would recommend reading these lines in their own text boxes. When text boxes are stretched very long it is possible that we will see inconsistencies across the editor and different browsers. Also, I see you are setting this up for sales. We do offer a eCommerce platform upgrade that will manually lay this out for you, all you would need to do is create the product information and price eliminating this hassle all together. 
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greg1410

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What exactly does that mean, "recommend reading these lines in their own text boxes."? How can I (or a customer of mine) "read" the lines on my page in a text box. If you meant "write these line in their own text boxes" I could see where that MIGHT make sense.

However, the text on that page, and may others, are in a "text box" created my the builder. The prices are also in a "text box" on that page.

I would think that if each box had 20 lines in it, and that each box was made to be the same height in the builder so that date and price corresponded, from left to right, that the same date would look right when published. Perhaps not after the desktop version published it, but certainly after the great online version published it.

Sounds to me like your reply was either not worth much, or not written to be easily understood, or that Homestead can not handle the simple task of having one line in a text box, line up with an adjacent line of a text box. I do not write code, but that seems like one of the easiest task that a publishing program could do..

Or could it be the operating system that is displaying the final published page? Or could be a version of the browser? Seems to me you did not really investigate, and took the easy way out to try to "sell" me something that I don't need, considering that Homestead has worked for me properly for years.....and now it seems to be going side ways.

Why pay to have someone else "manually" lay this out for me, when I have been able to "manually lay this out" for my self for years, and have it work???? I don't think I need to be "up sold" if you don't mind.

Did I miss something else in your reply? Thank you for taking the time to read the first mail, and this one. Of course, that is what they pay you for I believe.
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greg1410

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Allow my another moment. Try viewing this page www.cngw.biz/eagles.html  or this one www.candgcoins.com/kenhalf.html  They have many more items, and buttons. However, note that they line up and display PROPERLY. Not the first time I use the desktop to publish them, but after I use the online publisher.They look like one would expect them to look.

They are "set up" the same way that this page is..www.cngw.biz/eaglerolls.html  but note that by the time you get to the bottom item/bottom of the column, that the DATE column is quite a bit "off" from the PRICE column. After some work, I can get all the buttons to line up with the prices.

However, I can find no way, other than to use a text box for each date (how time consuming would that be!!??) and manually line them up with the corresponding price. Time wasted, and a step that should not have to be taken.

I have tried copying the price box, and then pasteing in the dates from the first column...so that all formatting from the price box would now be the same, but the display would be dates not prices. Looks good before publishing, but still does not line up after being published.

Does this help you solve the problem in anyway? Here is the "raw" page with just the dates and prices....www.cngw.biz/eaglerolls1800.html

Does it show that I am frustrated with this?? Sorry if it appears so. Thanks again. Any help appreciated.
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Michelle C, Employee

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I apologize, I did mean re-adding these lines using their own text box. The software is attempting to include the formatting that shows in the builder but as we can see does not remain consistent across the browsers on the published site. When expanding the text box including a lot of extra spaces in attempts to format and then placed next to HTML codes, there can be misformatting when the browsers read it. Adding these as individual text lines is the only option I can suggest in order to adjust the format that is displaying. A store is not required, I am simply suggesting a solution to avoid this time consuming process. 
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greg1410

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Michelle, if you look at the price page I sent, www.cngw.biz/eaglerolls1800.html and you can get it into an editor, you will see that there are only  elements on the page related to selling an item, besides the html purchase buttons. The left column has the dates. The right one has the two sets of prices. There is little formatting for either one: font type and size, left justification. Both started a a basic text box in the editor.

After I saw how they displayed, I duplicated the prices box to get the same formatting, then copied the date info, and pasted it into the duplicate price box...overwriting the prices. It STILL won't line up correctly, even though in the desk builder the boxes are the same length, and they do line up. (the html boxes have to be adjusted though) After publishing, what you see is what you get. AND, the page that the desktop publisher puts up, does not look any better or worse than the one I see when I republish it using the online builder.

That would appear to show that all the other junk on the page is NOT affecting this problem.
It just appears, that two nearly identical text boxes, with the same formatting and number of lines will display properly when built with the desktop, but will not when PUBLISHED.

A preview in desktop prior to publishing, shows the same problem.

I will save the page w/ prices only as a new page, and delete all those html price button items, to see if they cause the problem, and see what happens.

Does any of this help anyone there get any closer to finding a reason why this happens, and helping to fix it? I would dearly love having it fixed.

Again, thank you for your time. Greg

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greg1410

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Removing the html blocks did not help. I will keep working on it. G

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greg1410

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I don't know how to simplify the page any more than this. I took out all spaces in the columns.
No html on page. It still will not line up....line for line. What gives? Surely someone there knows.
See here for results of space removal.  www.cngw.biz/eaglerolls1800test.html 
Is my page possessed???? Greg

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Michelle C, Employee

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I understand this may be more work than anticipated but for what you are attempting to do, I would recommend try adding these into individual text boxes for the rows. This is what we found to be the most successful with our customers for formatting and displaying text. 
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greg1410

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Thank you for that Michelle. However, answer this please.
If it really is this ( you sent this): "When expanding the text box including a lot of extra spaces in attempts to format and then placed next to HTML codes, there can be misformatting when the browsers read it."......then why do the two text boxes stay "incompatible", even with the same simple text/formatting they have, when the html codes are removed.

If you look at this page, www.cngw.biz/eaglerolls1800test.html I have removed ALL html code in the purchase list, plus all extraneous regular page items, and the page STILL shows that the two text boxes will not line up. Even after the text for one in copied into a second one. (to guarantee the formatting is the same.) Still seems like a publishing problem with the builder codes.

I can do what you suggested (and probably will) and redo every date into its own box, BUT that does not solve the problem of the html buttons not lining up with the new text boxes. Go here to see the normal/abnormal results. for the same page, but with the html buttons added. They seem to have no effect on the two text boxes. The text in the boxes still does not line up.

So, I now have to type each date into a separate box to solve this problem, instead of a programmer looking at the builder code to try to solve this. Not a great solution.

Please advise me of what I stated wrong or am missing, since I am not a programmer. Surely there are some out there reading this who can chime in. If so, and one of them is reading this....please feel free to chime in.

Again, thanks for the time. Greg

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Michelle C, Employee

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I understand that and the feedback from the team is to separate these into their own boxes. Unfortunately, with Sitebuilder, you are utilizing an outdated platform which we are no longer investing any updates to and we will need to adjust how we build the site according to how it reads which is circumstantial. When I look at how this page www.cngw.biz/eaglerolls1800test.html was set up in the builder. There is some spacing that I am suspicious may be causing it to not align properly.  


You can try breaking these into 2 text boxes at this point to avoid using this extra space, it might provide a better display.
(Edited)
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greg1410

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Michelle. footnote is after this. 1st, would you point me to 3 or 4 websites that use the new platform (NOT the builder plus, it sucks for me) that you think might be comparable to my site...in the event I ever do want to migrate over? Now...for info.
I took the price page, set up like above, and deleted the 1996 from the left date box. I then deleted the large blank space in the price column. At the suggestion of someone on the phone help line, I redid the price page for the 1750 price by breaking the dates up (with the snap to grid option on) into smaller boxes, he suggested doing 4 or 5 per text box for the dates. I then did the same with the prices....same size box to match the date size on the left. It worked for the 1750 price range. (OR it works after I publish the page from the desktop, then republish it using the plus online version. I will now copy and paste the date column into the other price pages, and break up their prices into same size boxes, and hope that works. I can stand doing it once, but not everytime I change prices. This way, it is just a copy and paste once, and then it should work. I will keep you posted. Thanks Greg
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Michelle C, Employee

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Understandable, breaking this text into smaller groups should allow it to display more consistent.

You can view the website posted to our community page by searching for "site spotlight". These are all site built using the new platform. 
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greg1410

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I looked at about 6 of those sites spotlighted. I hate to say it, but none of them sell near the products I display, and offer limited choices for purchase when they do. The prices are static, meaning a price change might happen every  few months. Good for what they do, but no where near what my site/pages do. Sorry, I don't see how anyone could produce (and constantly maintain price changes) a site on there, that does what I do with the resources I am given. Maybe I am wrong, but I don't think I would want to try. Would you Michelle?

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Michelle C, Employee

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You would manage it almost the exact same way you do now, using text and HTML. However, Homestead is not forcing anyone to move to the new platform, it was implemented and built for an overall better experience for you and your customers and it is your choice. I would definitely explorer any new options my hosting company presented if this was my business. 

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