OUTSTANDING CUSTOMER SERVICE

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  • Praise
  • Updated 1 month ago
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I, Elana Laham, am expressing my gratitude to the OUTSTANDING CUSTOMER SERVICE I received from BRAD who works for Homestead’s Technical Support Team. He was very professional. His customer care was impeccable.  He eagerly assisted me in a personable and polite manner, which put me at ease.  In addition, he was exceptionally patient.  I was anxious about two technical issues that had been plaguing my website for quite a while. He resolved them without any difficulty.  I was relieved.  He also was informative.  He willingly explained to me how he was able to fix the two technical issues. He did an EXCELLENT job.  Thank you!!!!!  I have forwarded my commendation of him to his Supervisor and to Compliance.


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Elana2826

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Posted 1 month ago

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Elana2826

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Thank you Drew N. (Community Manager) for liking my praise. 
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Elana2826

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Thank you Drew N. (Community Manager) for liking my reply to your praise. 





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Elyzabeth , Official Rep

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Thank you very much Elana! I will also share this with the team to make sure he is recognized!
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Elana2826

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Hi!  I remember you Elyzabeth for helping me last time!  Thank you for your like, interest, and involvement in forwarding my praise of Brad to the appropriate parties.  
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Elana2826

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Thank you Drew N (Community Manager), Braiden (Official Rep), and Mike J (Official Rep) for your favourable replies to my praise of Elyzabeth.  I appreciate your support very much.
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Elana2826

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Thank you Elyzabeth.   I appreciate your support very much.
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Lynn1286, Champion

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It is great when people can acknowledge the"good stuff!"


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Elana2826

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Thank you Lynn for your thoughtful and kind remark.
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Elana2826

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Thank you Drew N (Community Manager) and Braiden (Official Rep) for liking my reply to Lynn.  I appreciate your support very much.
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Elana2826

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Thank you Lynn.   I appreciate your support very much.
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Elana2826

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Thank you Braiden1821 (Official Rep) and Mike J (Official Rep) for your likes regarding my praise of Brad.  I appreciate your support very much.

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