Outgoing mail / Replies never recieved

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Post email upgrade. Account is no longer receiving replies to email. Some emails are never received even though they are showing up in the sent mail folder.
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Laura9842

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Posted 5 years ago

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Drew N, Community Manager

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How are you checking your email? Through the webmail or a program?

Drew
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Laura9842

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Webmail. I have tested internally between 2 email addresses and emails are not received by either account. One account can send email externally but replies to those emails are never received. The other account is not sending email at all now and was not receiving replies, unable to test this now because it is not sending. Both accounts receive email initiated from outside sources.

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