Our website isn't loading - it's going direct to a "widgetserver" ... Help ! This is a business. We need our website

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Our website (www.thepuregroup.com.au) isn't loading. It flashes up for a  brief moment and then goes to "widgetserver". URGENT HELP REQUIRED !
This is a business address. We need our website to work.
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Brad4675

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Posted 1 month ago

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Elyzabeth , Official Rep

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Hello Brad4675

This is because of HTML you have placed on your website. The HTML box in the bottom of your Home page is causing it, you'll need to remove that.
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Brad4675

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Thank you - How do I do that ? We haven't placed any HTML on our website ?
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Brad4675

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Is there a number I can call ?
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Elyzabeth , Official Rep

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Hey there Brad4675

Looks like you got that taken care of! Let me know if you need anything else!
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Shervin3629

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I have a same problem. Can you help?
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Elyzabeth , Official Rep

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Hi Shervin3629

For everyone having this issue, the answer is the same. It is an HTML box on your website with code from a company called widget server. They probably went out of business, so their code redirects to a domain expiry page. Remove that code and you will not experience that any more.
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LEROY2705

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my laptop is out temporarily so I need to do the editing online is the possible my site is http://winthelottery.homestead.com/
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Elyzabeth , Official Rep

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Yes, you can load Sitebuilder Plus and use that online editor.
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LEROY2705

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I've corrected my issue

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