Our website is not showing updates. We do not appear to be over the space limit. springtri-club.org

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Our website is not showing updates. 
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Marsha2178

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Posted 2 weeks ago

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Elyzabeth , Official Rep

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Hmm, you are not over the storage limit for your package. What update did you make that is not showing?
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Marsha2178

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Have made changes over several weeks to Events/Dates and Forms pages and they do not show up to the public.  Storage shows used 858 of 5120 available.
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Elyzabeth , Official Rep

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The published Events/Dates page is identical to the page in the builder. It is possible you are caching. Please try clearing your cache, using a private browser, or try using a different browser.
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Marsha2178

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I used the F5 feature - I believe that is how you clear your cache.  And I've tried from 3 different computers with different browsers.
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Elyzabeth , Official Rep

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This is what shows in the builder and on the published version. I have never gone to your site before, so what I pull up is current information. It could be caching in your router or with your ISP if you tried different computers, but this is what shows on your site.
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Marsha2178

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The problem may have started when I tried to rename the page links.  I renamed "Blank" to "Forms" and "Blank" is what is published but I have been updating "Forms."  Same with Dates/Events - tried to rename from "About Us 2".  Dates/Events is what I've been updating but About Us 2 is what is publishing.  How can I fix that?  When I send links to the pages I don't like it to say Blank and About Us 2.
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Elyzabeth , Official Rep

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There is not a way to rename pages, you would have to duplicate that page, name the duplicated page the name you want, and update that link in your navigation menu.

You duplicate a page by using the "Save As" feature in the builder.
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Marsha2178

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Is there a phone number I can call to have someone walk me though this?
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Elyzabeth , Official Rep

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800-710-1998
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Marsha2178

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Thank you.

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